Job Summary
The General Administration & Office Coordination Officer is responsible for bringing structure, discipline, and professional standards to daily office operations by managing documentation, coordinating inter-departmental communications, supporting management follow-ups, and helping transition the organization toward system-based administration.
Key Responsibilities
Office & Daily Administration:
Coordinate day-to-day office activities, maintain a professional and productive environment, monitor office supplies/facilities, and manage visitors, appointments, and meetings.
Documentation & Information Control:
Maintain accurate physical and digital filing systems, handle official correspondence, and ensure documents are properly protected and accessible.
Management Support & Follow-Up:
Prepare meeting materials, minutes, and action trackers; monitor pending commitments and deadlines; and escalate unresolved administrative issues.
Internal Coordination:
Facilitate smooth information flow between departments and across company locations.
HR & Employee Administration Support:
Assist with attendance, leave tracking, personnel records, and the administrative rollout of company policies while maintaining strict confidentiality.
System & Process Discipline:
Implement administrative checklists, registers, and trackers, and support the use of ERP and digital systems.
Educational Qualification & Experience Requirements
Education
Diploma or Bachelor’s Degree in Business Administration, Management, Office Administration, or a related field.
Experience
2 to 4 years of relevant work experience (previous experience supporting management or multiple departments, as well as ERP/software familiarity, is an advantage).
Required Skills & Competencies
Highly organized, naturally structured, proactive, and exceptionally strong in follow-up.
Strong attention to detail with excellent multitasking and prioritization abilities.
Strong proficiency in Microsoft Office applications.
Excellent written and verbal communication skills in both English and Amharic.
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