Job Summary
National Aviation College is seeking qualified ICT professionals to join its team as ICT staff, responsible for providing technical support, maintaining institutional IT infrastructure, and delivering quality service to meet the technological needs of students and staff.
Key Responsibilities
Provide technical support and troubleshooting for hardware, software, networking, and system issues across college departments.
Manage, maintain, and monitor computer laboratories, servers, and college-wide IT infrastructure to ensure optimal performance.
Assist staff and students with technical inquiries, account management, and digital learning platforms.
Perform routine system updates, data backups, and preventive maintenance on institutional hardware and software.
Collaborate with administration to identify technological needs and implement efficient ICT solutions.
Maintain accurate records of IT inventory, technical support requests, and equipment maintenance history.
Educational Qualification & Experience Requirements
Education
BSc Degree in ICT, Computer Science, or a closely related field appropriate for the position.
Experience
2 or more years of relevant experience.
Required Skills & Competencies
Proven ability to effectively handle customer needs and provide quality service related to the position.
Core Skill Tags:
Decision-making skills, communication, attention to detail, analytical and problem-solving skills.