JOB SUMMARY
On behalf of our client, we are looking for a professional, friendly, and experienced Receptionist to manage front-desk operations at a dental clinic. The ideal candidate will be responsible for welcoming patients, coordinating appointments, handling inquiries, and providing efficient administrative support while ensuring a positive and professional patient experience.
KEY RESPONSIBILITIES
Welcome and assist patients in a courteous and professional manner.
Manage patient appointments, schedules, and inquiries efficiently.
Handle phone calls, emails, and other communications professionally.
Register patients and maintain accurate and confidential records.
Coordinate with dentists, nurses, and other clinic staff to ensure smooth operations.
Process payments, issue receipts, and perform basic administrative tasks.
Maintain an organized and welcoming reception area.
Address patient concerns appropriately while maintaining confidentiality and professionalism.
REQUIREMENTS
1+ years of relevant experience as a Receptionist in a healthcare or dental clinic is an advantage.
Excellent communication, interpersonal, and customer service skills.
Strong computer skills and proficiency in Microsoft Office, particularly Outlook.
Familiarity with digital appointment scheduling and patient record management systems.
Ability to multitask, prioritize tasks, and work effectively under pressure.
Professional appearance, positive attitude, and strong attention to detail.
Excellent English communication skills.
Note:
This is an urgent position; we give priority for those who apply early.