Job Summary
We are seeking an outgoing, versatile, and professional Receptionist and Marketing Executive to manage front-office operations and support brand promotional activities. In this dual-role capacity, you will serve as the first point of contact for clients and visitors while actively assisting in social media management, customer outreach, lead generation, and business growth initiatives.
Key Responsibilities
Front Desk & Client Relations:
Greet walk-in clients and visitors warmly, manage the central telephone line, respond to email inquiries, and maintain an organized, welcoming reception area.
Marketing & Brand Promotion:
Assist in executing marketing campaigns, managing company social media channels, creating basic promotional content, and distributing marketing collateral.
Business Development & Lead Follow-up:
Contact prospective clients, respond to product or service inquiries across digital channels, schedule appointments, and follow up on sales leads.
Administrative & Record Management:
Maintain accurate client logs, update customer databases, handle incoming and outgoing correspondence, and support daily administrative functions.
Cross-Functional Collaboration:
Coordinate closely with sales, administrative, and operations teams to ensure seamless client onboarding and positive customer experiences.
Requirements & Qualifications
Educational Qualification:
Diploma or Bachelor’s degree in Marketing, Business Administration, Front Office Management, Secretarial Science, Public Relations, Communications, or a related field.
Work Experience
0–2 years of experience in front desk management, customer service, sales, digital marketing, or administrative support (fresh graduates with relevant qualifications are encouraged to apply).
Computer & Technical Skills:
Proficiency in Microsoft Office applications (Word, Excel, Outlook) and familiarity with social media platforms (Facebook, Instagram, LinkedIn) or basic graphics software (Canva).
Core Competencies:
Outstanding verbal and written communication skills; professional personal presentation; strong interpersonal, multi-tasking, and organizational abilities; and a persuasive, customer-focused orientation.
Additional Information
Career Level:
Entry to Mid-Level
Employment Type:
Full-Time / Permanent
Work Location:
On-site / Office-based