Job Purpose
The Logistics Officer – Corporate Sale is responsible for monitoring, tracking and reporting bulk cement dispatch assets both at customers’ sites and during transit. The role will support in ensuring timely product delivery, avoid cement stockout at customers’ site and optimal bulk asset utilisation. ensuring timely product delivery, optimal inventory management at customers’ site and seamless collaboration between sales, plant operations, and customers. The role is critical to customer satisfaction, supply reliability, and operational efficiency in bulk and project-based sales.
Key Responsibilities
Logistics Planning & Execution
Validate the daily dispatch Plan for the delivery of cement to customers and project sites, based on data generated from within customer’s geofence and GIT
Support the optimization of truck allocation, routing, and delivery timelines to reduce delays and cost.
Monitor shipment progress and ensure adherence to delivery schedules.
Stakeholder Management
Support
Provide data required to drive liaison between corporate clients sales team, and l transport units.
Provide timely updates on order dispatch status and delivery schedules.
Resolve delivery issues, complaints, or service disruptions efficiently.
Manage EPOD process and ensure correct reporting for accurate invoicing
Maintain accurate logistics records for audit and compliance purposes.
Inventory & Supply Management
Monitor stock levels at customers’ sites where the VMI system has been deployed.
Flag potential stock shortages or overstock situations for proactive action.
Data Management & Reporting
Track logistics performance KPIs such as delivery turnaround time, order fulfillment rate, and transport utilization.
Prepare daily/weekly/monthly logistics and delivery reports
Analyze logistics data to identify inefficiencies and recommend improvements.
Cost & Efficiency Optimization
Monitor logistics costs (fuel, haulage, demurrage) and support cost-reduction initiatives.
Minimize delivery delays, truck idle time, and inefficiencies in dispatch operations.
Improve coordination processes to enhance turnaround time and service quality.
Key Performance Indicators (KPIs
)
Order fulfillment rate (%)
On-time delivery performance
Average delivery turnaround time
Logistics cost per ton
Customer satisfaction levels
Truck utilization and downtime
Number of delivery issues/complaints resolved
Qualifications & Experience
Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field
Minimum of 3–6 years’ experience in logistics, supply chain, or sales operations, preferably in cement or building materials
Experience handling bulk deliveries, project logistics, or industrial distribution is a strong advantage
Skills & Competencies
Technical Skills
Logistics planning and dispatch coordination
Inventory and supply chain management
Data analysis and reporting (Excel / ERP systems)
Knowledge of transport and distribution networks
Core Competencies
Strong organizational and coordination skills
Attention to detail and problem-solving ability
Effective communication and stakeholder management
Ability to work under pressure and meet tight deadlines
Behavioral Competencies
Customer-focused mindset
High level of accountability and reliability
Proactive and solution-oriented
Strong teamwork and collaboration
Resilience in a fast-paced, operations-driven environment
Working Conditions
Office-based with frequent interaction with plants, and transport teams
Occasional site visits to customer locations and project sites
May require extended hours to manage dispatch schedules and urgent deliveries
Ideal Candidate Profile
A successful Corporate Sales Logistics Officer will be:
Highly detail-oriented and operationally efficient
Strong in coordination across multiple stakeholders
Experienced in managing time-sensitive, bulk logistics operations
Able to balance customer service excellence with cost efficiency