Marda Pharmaceuticals P.L.C. is looking to hire qualified candidates for the following positions:Salary:NegotiablePosition:Pharmacist / StorekeeperQuantity:1Quantity:1Duties:Receive, inspect, and verify incoming pharmaceutical products and medical supplies against purchase orders.Maintain accurate inventory records, stock levels, and bin cards using inventory management systems.Ensure proper storage conditions, temperature monitoring, and safety standards for all pharmaceutical items in the warehouse.Prepare stock items for issuance, coordinate timely distribution, and conduct routine physical inventory counts.Receive, inspect, and verify incoming pharmaceutical products and medical supplies against purchase orders.Maintain accurate inventory records, stock levels, and bin cards using inventory management systems.Ensure proper storage conditions, temperature monitoring, and safety standards for all pharmaceutical items in the warehouse.Prepare stock items for issuance, coordinate timely distribution, and conduct routine physical inventory counts.

Heal Africa Health City SC Bethel Teaching General Hospital (B.T.G.H) a renowned private health Hospital established in part of Heal Africa Health City invites qualified and competent applicants to apply for the following position.Position: Pharmaceutical Procurement OfficerOrganization: Heal Africa Health City S.C.Duty Station: Heal Africa Health City Compound, TorhaylochEmployment Type: Full-Time

Heal Africa Health City SC Bethel Teaching General Hospital (B.T.G.H) a renowned private health Hospital established in part of Heal Africa Health City invites qualified and competent applicants to apply for the following position.Position: RunnerOrganization: Heal Africa Health City S.C.Duty Station: Heal Africa Health City Compound, TorhaylochEmployment Type: Full-Time

Vacancy Number: DB_EX/HO/039/26Vacancy Posting End Date: 12/09/2026Manager, Safety & Security - Up Country supervises and coordinates the security operations and activities in the physical assets of the Bank found out side A.A banks. The role holder ensures that the safety and security of the Bank’s holdings is maintained and assigns, directs and controls security personnel of the Bank.Manager, Safety & Security - Up Country supervises and coordinates the security operations and activities in the physical assets of the Bank found out side A.A banks. The role holder ensures that the safety and security of the Bank’s holdings is maintained and assigns, directs and controls security personnel of the Bank.

Vacancy Number: DB_EX/HO/039/26Vacancy Posting End Date: 12/09/2026Manager, Safety & Security - Up Country supervises and coordinates the security operations and activities in the physical assets of the Bank found out side A.A banks. The role holder ensures that the safety and security of the Bank’s holdings is maintained and assigns, directs and controls security personnel of the Bank.Manager, Safety & Security - Up Country supervises and coordinates the security operations and activities in the physical assets of the Bank found out side A.A banks. The role holder ensures that the safety and security of the Bank’s holdings is maintained and assigns, directs and controls security personnel of the Bank.

Heal Africa Health City SC Bethel Teaching General Hospital (B.T.G.H) a renowned private health Hospital established in part of Heal Africa Health City invites qualified and competent applicants to apply for the following position.Position: Pharmaceutical Procurement OfficerOrganization: Heal Africa Health City S.C.Duty Station: Heal Africa Health City Compound, TorhaylochEmployment Type: Full-Time

Marda Pharmaceuticals P.L.C. is looking to hire qualified candidates for the following positions:Salary:NegotiablePosition:Pharmacist / StorekeeperQuantity:1Quantity:1Duties:Receive, inspect, and verify incoming pharmaceutical products and medical supplies against purchase orders.Maintain accurate inventory records, stock levels, and bin cards using inventory management systems.Ensure proper storage conditions, temperature monitoring, and safety standards for all pharmaceutical items in the warehouse.Prepare stock items for issuance, coordinate timely distribution, and conduct routine physical inventory counts.Receive, inspect, and verify incoming pharmaceutical products and medical supplies against purchase orders.Maintain accurate inventory records, stock levels, and bin cards using inventory management systems.Ensure proper storage conditions, temperature monitoring, and safety standards for all pharmaceutical items in the warehouse.Prepare stock items for issuance, coordinate timely distribution, and conduct routine physical inventory counts.

Heal Africa Health City SC Bethel Teaching General Hospital (B.T.G.H) a renowned private health Hospital established in part of Heal Africa Health City invites qualified and competent applicants to apply for the following position.Position: Customer Care & Patient Experience OfficerOrganization: Heal Africa Health City S.C.Duty Station: Heal Africa Health City Compound, TorhaylochEmployment Type: Full-Time

Heal Africa Health City SC Bethel Teaching General Hospital (B.T.G.H) a renowned private health Hospital established in part of Heal Africa Health City invites qualified and competent applicants to apply for the following position.Position: Customer Care & Patient Experience OfficerOrganization: Heal Africa Health City S.C.Duty Station: Heal Africa Health City Compound, TorhaylochEmployment Type: Full-Time

Heal Africa Health City SC Bethel Teaching General Hospital (B.T.G.H) a renowned private health Hospital established in part of Heal Africa Health City invites qualified and competent applicants to apply for the following position.Position: RunnerOrganization: Heal Africa Health City S.C.Duty Station: Heal Africa Health City Compound, TorhaylochEmployment Type: Full-Time

Job Description Project Title Integrated Strengthening of Climate Resilience, WASH, Food Security, and Livelihoods for Pastoralist Communities in the Somali Region, Ethiopia Job Title Consultant Duty Station Somali Region, Ethiopia Type of Contract Short term Expected starting Date 17 September-2026 Duration of Assignment 20 days Contracting Authority arche nova, Ethiopia. 1. Background and Rationale arche noVa (AN) is a German NGO working in emergency relief, rehabilitation, reconstruction, and long-term development in over 15 countries all over the world. In Ethiopia, AN has been active since 2017 and has established a long-standing partnership with Ethiopian NGOs, particularly the Organization for Welfare and Development in Action (OWDA) and Aid for Integrated Development (AID). Together, the partners have implemented more than 15 humanitarian and development projects in Ethiopia and Somaliland, mainly with GFFO and BMZ funding. Related Articles Multiple Vacancies Announcement (52 Positions) – PSI Ethiopia (September 2026) 3 hours ago OWDA, established in 1999, brings extensive experience in humanitarian and development programming, strong community networks, and in-depth knowledge of the local context. AID, established in 2022 as a women-led organization, focuses on gender equality, protection, and social inclusion, ensuring that the perspectives and needs of women, girls, and other vulnerable groups are integrated into project planning and implementation. The proposed partnership combines AN’s international technical and programme management expertise with the strong local presence, community acceptance, and implementation capacity of OWDA and AID. This partnership model promotes local ownership, effective coordination, context-sensitive programming, and sustainable results. As part of the project development process, AN, OWDA, and AID intend to commission an independent feasibility study to assess and validate the initial project design and proposed interventions in Degehmadow and Gursum districts. The study will examine the relevance, feasibility, effectiveness, potential impact, and sustainability of the proposed interventions, while identifying key opportunities, risks, prerequisites, and potential areas for improvement. The feasibility study will include a review of relevant literature and existing assessments, as well as primary data collection through Key Informant Interviews (KIIs), Focus Group Discussions (FGDs), and consultations with communities, government institutions, civil society organizations, private-sector actors, and other relevant stakeholders. It will also assess existing interventions and stakeholder capacities to identify gaps, opportunities for coordination, and potential duplication. The findings will be used to refine the project design, strengthen the proposed interventions, inform investment decisions, and ensure that the final project proposal is evidence-based, contextually appropriate, technically feasible, and sustainable. 2. Purpose of the Consultancy The overall objective of this consultancy is to conduct a comprehensive feasibility study and compile the findings into a structured feasibility study report to provide the organizations with a sound basis for developing a project proposal, by identifying project prerequisites, opportunities, constraints and risks and provide practical recommendations for optimizing the project’s technical, operational, institutional, financial, and sustainability aspects for anticipated BMZ project titled: Integrated Strengthening of Climate Resilience, WASH, Food Security, and Livelihoods for Pastoralist Communities in the Somali Region, Ethiopia. Specifically, the consultancy seeks to: Assess the overall feasibility of the proposed project and examine whether the planned intervention approach can realistically achieve the intended results under existing contextual, institutional, and socio-economic conditions; Identify potential risks and assumptions that may affect project implementation and outcomes, and propose mitigation measures; The feasibility study should critically review and provide independent, evidence-based recommendations to improve the planned project in terms of the criteria of relevance, effectiveness, efficiency, impact, sustainability dimensions, compatibility as well as with existing partner initiations. 3. Deliverables and Expected Outputs 3.2 .Expected Outputs The consultant is expected to deliver the following outputs: Inception Report, including detailed methodology, work plan, and stakeholder mapping; Draft Feasibility Study Report (maximum 30 pages) prepared in accordance with the template provided in Annex Final Feasibility Study Report, incorporating feedback from AN and relevant partners; Annexes, including references, tools, and supporting documentation used during the study. Virtual workshop Presentation (Key Summary Report) and submission of data sets (both qualitative and quantitative if any) 4. Feasibility Study Question Following are the objectives of the proposed study structured along DAC criteria and identified data needs to strengthen the conceptualization of the project and DAC Questions for assessing the feasibility (minimum requirement by donor) of the suggested project concept. If possible, the study should follow the structure set out below and provided by the Donor. The key questions don’t need to be used in total. They are intended to provide guidance and should be seen as a set of questions from which to select the priority questions. Relevance – To what extent is the planned project doing the right thing? Will the planned project approach address a key development problem or a significant develop mental bottleneck in the partner country or region? Are the focus, priorities and objectives (approach) of the planned project clearly defined and aligned with the beneficiaries? To what extent do the intervention objectives and design adequately take into account the specific needs of the beneficiaries and any structural obstacles in the project region, partner/institution, or policy programs? Are the norms and standards of the approach compatible with those of the beneficiaries? Is the project designed to be conflict-sensitive (Do No Harm Principle)? Coherence – how suitable is the intervention? How consistent are the planned activities with human rights principles (inclusion, participation), and any conventions or relevant standards/guidelines? To what extent do synergies and connections exist between the planned project and other interventions by the same stakeholder (organisation) and other stakeholders? What similarities or overlaps exist between the beneficiaries and projects implemented by other stakeholders in the same context? To what extent does the intervention add value and avoid duplication? Effectiveness – which project approach is best for achieving the objectives? Are the cause-effect relationships (including assumptions) plausible? What negative effects might arise? Is the chosen methodological approach suitable and sufficient for achieving the project objective? Are alternatives required? At what level (multi-level approach) do you anticipate implementing additional measures to increase effectiveness? How will changes be measured? What indicators (fields) are most suitable? Efficiency – is the proposed project’s planned use of funds a cost-effective method to achieve its objectives? To what extent can the planned measures be implemented with the envisaged funds and personnel in the proposed time period? To what extent can the envisaged spending be allocated cost-effectively, and are the investments, operating expenses and personnel in proportion to the intended goals? Impact (significance) – what contribution does the planned project make to achieving higher-level development policy impact? What particular contribution does the project objective (outcome) make to the overall objective (impact)? To what extent does the planned project build structures, set examples and have a broad impact? On what levels will norms or structures be changed? Sustainability – to what extent will the positive impact remain once the project has ended (without additional external funding)? How can the sustainability of the results and impact be ensured and strengthened (structurally, economically, socially and ecologically)? What long-term capacities will be established in the beneficiaries to enable them to continue the implemented measures independently? What positive changes (role behaviour, mechanisms, networks, etc) will be of long-term benefit to civil society? What personal risks for those implementing the project, or institutional or contextual risks, may influence the sustainability of the project? How can these be minimised? 5. Methodology The methodological design of the feasibility study and appropriate approaches of investigation will be proposed by the consultant given an opportunity to choose a methodology that is considered most suitable for this study, including the preferred/possible qualitative and quantitative tools to be employed and the approaches to carry out geophysical measurements within the study area. The consultant will share the proposed design, tools and methodology in the inception report, and present the design for approval from AN and its partners. 6. Time Frame The duration of the consultancy is 20 days from the date of contract signing. The assignment will include: An inception phase, including desk review and finalization of methodology; Field visit and consultations and stakeholder engagements; Data analysis and drafting of the feasibility study report; Review and finalization of the report, incorporating feedback from AN and project partners. The consultant shall submit a detailed work plan and timeline as part of the inception report, outlining key activities and deliverables, which will be subject to approval by AN prior to...

Home / NGO Jobs in Ethiopia, September 2026 / Job vacancies – Action Against Hunger, Ethiopia Job vacancies – Action Against Hunger, Ethiopia Action Against Hunger is a global humanitarian organization that takes decisive action against the causes and effects of hunger. We save the lives of malnourished children. We ensure families can access clean water, food, training, and health care. We enable entire communities to be free from hunger. With nearly 8,000 staff in more than 45 countries , our programs reached 20.2 million people in 2017. The world needs a better way to deal with hunger. Together, we’re creating it. For everyone, for good. Join us! Open Positions Human Resources Director (Deadline: October 2, 2026) Copy URL URL Copied

Job Description ECMA is seeking a Temporary Afar Language Reviewer to support the ECMA ChatBot project by reviewing Afar-language chatbot content for accuracy, clarity, consistency, and cultural appropriateness. The reviewer will focus mainly on validating existing Afar translations against ECMA-approved sources and recommending clear corrections. Basic support to system testing or UAT may be required, but it is not a primary requirement. Duration: Temporary assignment: 4–8 weeks Key Responsibilities Afar Language Review Review Afar chatbot content, prompts, responses, FAQs, and user-facing messages for accuracy, clarity, tone, and consistency. Validate Afar translations against ECMA-approved source materials and ensure the intended regulatory meaning is preserved. Identify inaccurate, unclear, overly literal, or culturally inappropriate wording and recommend suitable alternatives. Maintain consistent Afar terminology and style across chatbot channels. Basic Testing Support Support basic system testing or UAT activities where Afar language review is needed. Check whether Afar chatbot responses are understandable, relevant, and aligned with approved content. Report language-related issues clearly for correction and retesting. Documentation and Reporting Document translation and language-quality issues clearly, including examples and recommended corrections. Share concise review findings and issue summaries with the project team. Confirm that corrected Afar responses remain accurate and clear. Required Qualifications and Experience Native or near-native proficiency in Afar, with strong grammar, spelling, terminology, and cultural understanding. Bachelor’s degree in Afar af language, linguistics, translation, communications, education, or a related field. Equivalent relevant experience may be considered. 1-3 year relevant experience Professional working proficiency in either Amharic or English to review source materials and document findings. Previous experience reviewing Afar translations, localization outputs, public-facing content, or language-quality work. Strong attention to detail and ability to identify meaning, tone, terminology, and usability issues. Ability to document review findings clearly and work with the project team to resolve issues. Desirable Qualifications Related Articles Multiple Vacancies Announcement (52 Positions) – PSI Ethiopia (September 2026) 3 hours ago Prior experience reviewing existing translations for digital platforms, websites, apps, chatbots, or public-service content. Experience supporting system testing, UAT, or issue tracking is an advantage but not mandatory. Knowledge of Afar dialects and regional language variations. Required Skills Translation Desired Skills Creativity

Job Description ole purpose: The Secure by Design Specialist is responsible for protecting customer privacy by providing the best-in-class technical security and consultancy to Safaricom Ethiopia across a wide range of IT, network & telecoms solutions. The candidate will assist in identifying potential cyber security risks for new products, services, and operations and identify controls to minimize, mitigate or remove those privacy and security risks. Responsibilities Key accountabilities and decision ownership : Conduct security reviews, vulnerability assessments & penetration tests across all of Safaricom’s systems/infrastructure. Ensure all new and existing systems/products/services comply with the Company’s security policies & standards and other industry best practices e.g. ISO27001, CIS and Ethiopia Data Protection Laws. Review Design and implementation of the identified controls to ensure they are built into the product (at the Design & Build stages). Provide timely and quality security assurance reports and advice to the business when required even with very tight deadlines Do regular follow-ups with system custodians/owners to ensure any security risks identified are addressed within the agreed timelines Define Cyber Security metrics and report periodically on security compliance across all networks/systems Research on new threats/technologies/vulnerabilities/security design principles etc.. Working knowledge of Virtualization & Microservices technologies e.g. VMware, Open shift, Kubernetes, Docker etc will be an added advantage Working knowledge and experience in DevSecOps technologies and practices i.e. Jenkins, Jira, Github, Gitlab etc will be an added advantage. Core competencies, knowledge and experience: Business Competencies: Written and verbal communication Technology Awareness Strategic Planning Leadership Creativity and Innovation Data Analysis Business Know how Business Continuity Risk Management Telecommunications Project and Programme Management Client Relationship Management Collaboration Functional Competencies: Knowledge Vulnerability assessment tools. Knowledge of end-to-end system security assurance process. Knowledge of operating systems like Windows, Linux, and UNIX. Expertise in ethical hacking tools, techniques and methodologies. Cloud security Network security Software development and DevSecOps. Scripting language Web and Mobile Application Penetration testing. Qualifications Must have technical / professional qualifications: Bsc Degree in Electrical Engineering, Computer Engineering, Software Engineering or Computer Science or closely related field of study Desired Professional security training and certifications like Security+, CEH, Pentest+, CCIE, and CISSP Eligibility Criteria: Must have assumed current Safaricom role for a minimum of 12 months period. Employees are strongly advised to discuss their career aspirations with their line managers when they apply for vacant jobs. Candidates are eligible to apply for roles at the same level ( possible lateral move to another function ) or one level higher (next higher immediate level) Please be aware that promotions (band increments) may lead to changes in financial rewards. However, lateral moves only result in changes to job title and reporting lines. For Regional roles, knowledge of the Region local language is essential https://egjd.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/STEP/job/1505/easy-apply/email?sortBy=POSTING_DATES_DESC Apply Now Job Info

Job Description About Us At Safaricom Ethiopia, we are a purpose-led technology company dedicated to transforming lives through digital connectivity and inclusive financial services. In under four years, we have grown to serve over 10 million customers, with our network now reaching 55% of Ethiopia’s population – a testament to our bold vision and trusted partnerships. Guided by core values such as customer obsession, innovation, integrity, and get it done together, we are building a workplace that is dynamic, inclusive, and empowering. We believe our greatest strength lies in our people. That’s why, for two consecutive years, we have proudly get earned the Top Employer Award – in recognition for our unwavering commitment to fostering a supportive, innovative, and inclusive environment to people. Join Safaricom Ethiopia and be part of a team that is shaping the digital future of Ethiopia. Here, your work has meaning, your voice matters, and your growth is our priority. Together, we are transforming lives for a digital future Responsibilities Take global operational ownership of network security infrastructure and operations. This includes managing firewalls, proxies, content filtering, load balancers, VPN gateways, intrusion detection systems (IDS), and intrusion prevention systems (IPS). Ensure compliance with standards, policies, and day-to-day operations. Conduct regular vulnerability assessments and penetration tests to identify weaknesses in the network and systems. Collaborate with internal security experts, third-party sources, and suppliers to understand network security requirements, controls, policies, and threats. Identify opportunities to eliminate risk, improve service capabilities, and reduce costs Develop and implement incident response plans and procedures to quickly and effectively respond to security incidents and breaches. Manage user access by implementing access controls and strong authentication mechanisms, such as multi-factor authentication (MFA). Configure and maintain firewall rules and policies to control inbound and outbound network traffic. Monitor network traffic for suspicious activities and respond to security alerts generated by intrusion detection and prevention systems (IDS/IPS). Create and enforce security policies and procedures to ensure compliance with industry standards and regulations. Continuously monitor network traffic and analyze logs for signs of unauthorized access or unusual activity. Implement encryption protocols to secure data both in transit and at rest, safeguarding sensitive information. Manage the deployment of security patches and updates to network devices and systems to mitigate vulnerabilities. Implement network segmentation to isolate critical systems and data from potential threats. Business Competencies: Minimum of 3 years of work experience and 2 years of relevant experience in information security/cybersecurity Strong analytical and organizational skills. Experience with securing various environments is preferred. Experience in working across security frameworks. Experience in working across security technologies. In depth understanding of the role of Information Security in network and system security. Proven experience based on ability to design and develop security architectures for complex multi-component systems. Demonstrated experience in developing conceptual, logical and physical IT security architecture Possess very good knowledge of technological advances within the information security area Qualifications Qualifications Bachelor’s degree in computer science or a related technical discipline, or the equivalent combination of education, technical certifications, post degree qualification One or more these industry Cybersecurity Certifications: CCNP-Security, CompTIA Security+, CCNP, NSE-4, NSE-6 Experience and proficiency with the following: Network security End point security Perimeter security Privileged access management Remote access Telecom security Knowledge of basic system administration and operating system hardening techniques Desired Relevant certifications (e.g., CISM, CISA, CISSP-ISSEP, CISSP-ISSAP, CCIE security preferred.

Job Description About Us At Safaricom Ethiopia, we are a purpose-led technology company dedicated to transforming lives through digital connectivity and inclusive financial services. In under four years, we have grown to serve over 10 million customers, with our network now reaching 55% of Ethiopia’s population – a testament to our bold vision and trusted partnerships. Guided by core values such as customer obsession, innovation, integrity, and get it done together, we are building a workplace that is dynamic, inclusive, and empowering. We believe our greatest strength lies in our people. That’s why, for two consecutive years, we have proudly get earned the Top Employer Award – in recognition for our unwavering commitment to fostering a supportive, innovative, and inclusive environment to people. Join Safaricom Ethiopia and be part of a team that is shaping the digital future of Ethiopia. Here, your work has meaning, your voice matters, and your growth is our priority. Together, we are transforming lives for a digital future Responsibilities Develop and implement endpoint security strategies: Collaborate with crossfunctional teams to define and implement effective endpoint security strategies, including antivirus software, firewalls, intrusion detection systems, encryption, and other security measures. Conduct risk assessments: Identify potential security vulnerabilities and conduct risk assessments to evaluate the effectiveness of existing security controls. Recommend and implement appropriate solutions to mitigate risks Security policy and procedure development: Develop and maintain endpoint security policies, standards, and procedures that align with industry best practices and regulatory requirements. Ensure compliance with relevant security frameworks, such as ISO 27001 or NIST. Security awareness and training: Educate employees on endpoint security best practices, conduct security awareness campaigns, and provide training to enhance their understanding of security risks and how to mitigate them. Vulnerability management: Perform regular vulnerability assessments and manage the remediation process to ensure that endpoints are up to date with security patches and updates. Endpoint security tool administration: Manage and administer endpoint security tools, such as antivirus software, encryption solutions, and intrusion detection systems. Configure, deploy, and maintain these tools to ensure optimal protection. Incident reporting and documentation: Maintain accurate incident records, security logs, and documentation related to endpoint security incidents. Prepare reports for management to provide visibility into the effectiveness of endpoint security measures. Troubleshoot and remediate first line issues impacting Cyber Security operations. Defining, Maintaining, Improving, and reporting on Operations Metrics. Documents manage and mature Cyber Security Processes. Core competencies, knowledge and experience: Business Competencies: Qualifications Bachelor’s degree in computer science, Information Security, or a related field. Proven experience working as an Endpoint Security Specialist or in a similar role. In-depth knowledge of endpoint security technologies, tools, and industry best practices. Familiarity with security frameworks and regulations, such as ISO 27001, NIST, GDR, HIPAA or country’s regulationStrong understanding of network protocols, operating systems, and security architecture Experience with security incident response and forensic investigation. Excellent analytical and problem-solving skills. Effective communication and interpersonal skills. Relevant certifications, such as CISSP, CISM, or CompTIA Security+, MCSE are highly desirable. Good report writing and communication skills. Experience developing and executing work processes in a fast-paced technical environment. Have excellent analytical and problem-solving skills with attention to detail. Relevant certifications, such as CISSP, CISM, CompTIA Security+, MCSE, RHCE, CISA, CEH are highly desirable.

Home Jobs Post A Job Advertise Contact Us Home Jobs Post A Job Advertise Contact Us Log In Register Log In Remember Me Don''t have an account? Sign up now Lost Password? Sign Up Candidate Employer I agree to the Privacy Policy * Please leave this field empty Accounting / Finance / Banking and Insurance / Business Administration / Business Management Experience Design and Improvement Specialist I Full Time NEW Dashen Bank S.C Website Login to Send Message Apply for job Vacancy Details Vacancy Number: DB_EX/HO/038/26 Vacancy Posting End Date: 10/09/2026 Job Summary Experience Design and Improvement Specialist I is responsible for active participation in identifying and conducting customer research, designing intuitive interfaces and implementing strategies to optimize customer satisfaction and engagement. The role holder is also responsible for the overall customer experience across various customer touch points that involves understanding the Banks’s customers, analyzing their behavior and needs, mapping their journey, and capturing their feedback. Academic and Professional Qualifications Bachelor’s Degree in Business Administration, Marketing Management, Information Technology, Management or related discipline from a reputable university. Master’s Degree in Business Administration, Management or related fields is added advantage. Experience Minimum of six (6) years relevant experience. Functional/Technical Competencies Service standard development: Ability to define clear, measurable, and achievable service standards aligned with customer expectations for the Bank’s products and services. User experience designing: Skills, knowledge, and abilities that enable a specialist to create effective, engaging, and user-friendly products or services for the Bank. Prototype testing: Ability to evaluate a prototype with real users to gather feedback and identify areas for improvement. Monitoring and evaluation of customer experience: Ability to collect and analyze customer feedback and develop metrics to measure customer satisfaction, loyalty, and engagement across various touch points. Root cause analysis: Ability to investigate the underlying causes of problems, customer complaints and compliance issues and develop solution that address these issues. Leadership Competencies Behavioral Competencies Collaboration: Encompasses a range of behaviors, including effective communication, teamwork, dependability, and engagement Team Work: Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals. Engagement: Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank’s platform, culture, CSR initiatives, training programs, and, most importantly, the organization’s mission, vision, and values. Communication: Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding. Adaptability: Ability to adapt to change without disrupting operations and the ability to adjust to new situations and circumstances. Continuous Improvement: Commitment to always finding ways to do things better. Agility: Ability to move quickly and easily. Responsiveness: Ability to adapt to change and meet new demands quickly. Customer Centricity: Understand customers’ needs and meet or seek to exceed their expectations by building long term relationships, adopting data-driven decision making, and engaging in continuously improving processes and methods. Relationship: Demonstrate readiness to collaborate, and build sustainable relationship with stakeholders. Empathy: Understand and share the feelings, perspectives and experiences of customers. Data driven; Consistently utilizing data to drive work and make informed decisions. Respect: is the glue that holds teams, organizations, customers together. Professionalism: Conducting oneself with competence, integrity, and respect in a work setting. Inclusivity: Embracing diversity, respecting unique identities, and fostering belonging. Genuineness: Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity. Place Of Work How To Apply https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=2268&company=dashenbank For Any Enquiry or Support Request For Any Enquiry or Support Request 011-5-18-03-54 011-5-18-03-55 011-5-18-09-18

Job Description Role purpose: The Position holder will be responsible for monitoring, assessing, and defending Safaricom Ethiopia Enterprise Information Systems. And will be part the Cyber Security Operation Center team who will continuously develop and investigate correlated security event feeds, escalating any identified security incidents. They are the primary contact for any suspected security incidents, working together with remediation teams, resolving incidents, and foiling Cyber Security threats against the Safaricom Brand. Responsibilities Key accountabilities and decision ownership : Works in 24*7 shifts performing real-time monitoring of security alerts generated by various security tools deployed by Safaricom. Serves as a primary point of contact for reporting potential cyber security incidents. Validate, classify and open tickets for cyber security incidents. Analyze and assess security alerts and escalate to Level 2/3 analysts for further investigations and communication. Anticipate threats, incidents, and alerts to help prevent the likelihood of them occurring. Document cyber security incidents as identified by the case management process. Provide feedback on enhancing the operations of the cyber security operations Center. Respond to generated cyber security alerts within the time window as defined in procedural SLAs. Pick out potential intrusions from seemingly benign sets of audit logs or cyber security alerts. Triage (primary investigation) of detected cyber security alerts and make necessary escalation decisions. Ensure investigation steps are clearly documented & accurately escalated to Level 2/3 when needed. Escalation to appropriate teams, follow-ups and provide assistance during remediation. Responsible for managing & configuring security monitoring tools. Responsible for generating reports for managers and IT administrators to evaluate the effectiveness of current security protocols. Collaborate with other departments and team members to implement security procedures, methods, and best practice. Assist with defining, testing & operating new ways of working with new technology solutions or processes supplied to the CSOC team. Core competencies, knowledge, and experience: Knowledge and Skills: Network Defending Ethical hacking or penetration testing Incident response Digital forensics Reverse Engineering Business Know how Business Continuity Risk Management Telecommunications Good all-round experience of multiple infrastructure technologies Creativity and Innovation Finds creative ways to analyze and solve problems Experiments with unorthodox approaches Enthusiasm, curiosity, thirst for knowledge and passion for the job is required Working with Change Detailed oriented and flexible minded to contribute to the 24/7 defensive capabilities of the SOC for the overall security of the organization. Personal Qualities: Excellent interpersonal skills Ability to communicate technical information to non-technical stakeholders Genuine enthusiasm and Qualifications Must have technical / professional qualifications: Bachelor’s degree in computer science /electrical engineering/ software engineering/ IT Security/Information Technology Desired Professional security training and certifications like CCNA, Security+, Certified SOC Analyst will have an added advantage.

Job Description The Specialist – Business Intelligence & Data Governance will lead the delivery of BI solutions and data governance frameworks across internal and external business units. Working closely with BI & Data Governance Business Partners, you will champion analytics projects that generate deep customer insights, support data‑driven decision making, and enhance operational performance throughout the organization. Responsibilities Role purpose: The specialist -Business Intelligence (BI) & Data Governance will be responsible for overseeing the delivery of BI & Data Governance to various business units through the BI & Data Governance Business partners. The role will drive Analytics initiatives to deliver superior customer insights, enhance customer experience and enhance operational efficiency through insights led decision making. Key accountabilities and decision ownership : Embedded within business units to ensure requirements for reporting & analysis are delivered in a timely manner and reporting automation is prioritized and delivered Work closely with business unit to understand business reporting requirements, determine relevant databases/data sources and generate insights for decision making. Design and develop end user dashboards and provide proactive assurance on BI numbers as the single source of truth Responsible for defining and delivering insights to help decision making and drive customer experience initiatives. The work will involve guiding the identification of cross-functional data, preparing data, summarizing and tabulating the results in standard BI front end applications Provide insights through analytics to increase efficiency in operations Responsible for aligning requirements to overall defined priorities for analytics and manage delivery within strict timelines Responsible for ensuring all Analytics requirements and programs align to data governance standards defined Responsible to guiding on tools best fit for overall analytics strategy and ensuring tools are adequately rationalized to eliminate duplications Define and drive targeted initiatives in line with overall business analytics strategy Responsible for ensuring timely, accurate and simple dashboards and delivered to aid business decisions Core competencies, knowledge and experience: Business Competencies: Deepen team connection to our internal customers to drive a customer-centric mindset Provide insights to drive Explicitly take customer-centric decisions and take personal ownership to achieve results. Simplify processes through digitalization and promote a digital mindset and digital first customer experience. Creativity and Innovation Create psychological safety so everyone can have an impact. Fuel innovative ideas from others and test them to enable growth. Explore successes and failures with curiosity and resilience; fearlessly recognizing lessons learned. Share your ongoing learning and personal purpose with others. Learn fast from digital adoption, using learnings to drive simplicity, scale and efficiency. Business Know how Show ambition and courage, empowering others to go beyond the plan. Bold and challenge teams to reimagine how things are done. Prompt new thinking and ideas by asking “what if” questions. Use knowledge of the external environment (customers, partners, competition, external bodies) to identify and act on opportunities for growth at pace. Working with Change Learn fast from digital adoption, using learnings to drive simplicity, scale and efficiency. Project and Program Management Define and drive targeted initiatives in line with overall business analytics strategy Functional Competencies: Create an inclusive environment ensuring the safety and wellbeing of others. Live our Purpose and demonstrate the highest Standard of integrity. Key performance indicator: Define and deliver automated dashboards to gain insight into customer behavior Increased use of predictive analytics and automated campaign management models in liaison with big data teams Aligned reporting based on scientific customer segments Increase reliance on analytics for decision making Timely and accurate provision of analytics and customer insights Drive an analytics culture within the organization Drive data governance and quality in the delivery of insights Embed agile ways of working for delivery Qualifications Must have technical / professional qualifications: Must have technical / professional qualifications: Bachelors in Computer Science, Statistics, Econometrics, Engineering, Maths, Science, etc. More than 2 years of experience in generating business insights by running adhoc analyses (trend and distribution analyses) and have good understanding of business intermediate in Oracle BI, SAS, SQL, Excel/VBA and Powerpoint Analytics experience in one or more of these areas: campaign management, sales, product design, pricing, supply chain, network, customer care, etc. Good communication and presentation (oral and written) skills Experience in telecom, financial services or similar industries Hands-on experience in statistical modeling would be a plus. Statistical experience can include developing regression models, factor analysis, clustering, decision trees, etc. Exposure to setting up DataMart’s, designing and developing reporting/BI would be helpful Desired None https://egjd.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/STEP/job/1500/?sortBy=POSTING_DATES_DESC Apply Now Job Info

Home Jobs Post A Job Advertise Contact Us Home Jobs Post A Job Advertise Contact Us Log In Register Log In Remember Me Don''t have an account? Sign up now Lost Password? Sign Up Candidate Employer I agree to the Privacy Policy * Please leave this field empty Accounting / Finance / Banking and Insurance / Business Administration / Business Management Customer Service Officer- Maker Full Time NEW Dashen Bank S.C Website Login to Send Message Apply for job Vacancy Details Vacancy Number: DB_EX/BDD/004/26 Vacancy Posting End Date: 10/09/2026 Job Summary The Customer Service Officer(Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch. Academic and Professional Qualifications Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields Experience Zero (0) year of experience CGPA 2.5 and above Degree certeficate , Grade 8th and 12th updated CV and application letter is manadatory Not more than 25 years of age (for external applicants) To be permanently assigned after Six (6) months of intensive training Fresh Gradutes from 2025/2026 G.C only. Functional/Technical Competencies Understands the basic mechanisms of general financial products and services. Good knowledge of Bank’s accounting and procedures. Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests. Excellent command of Microsoft Office applications and good command of the core banking system. Leadership Competencies Behavioral Competencies Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion. Creativity and innovation skills. Action oriented. Quality focus and attention to detail. Professionalism and integrity in line with Dashen Bank values. Good oral and written communication skills. Critical and analytical thinking and problem solving skills. Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals. Good customer relationship management skills (internal and external customers). Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements. Place Of Work Branchs under Dashen Bank Bahir Dar District How To Apply In order to apply for this Job Positing, click the link below: https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=2306&company=dashenbank For Any Enquiry or Support Request please call on 058-320-76-50