Work Arrangement: On-site, rotating shifts (morning, afternoon, night)
Compensation: ₦150,000 – ₦250,000
Job Overview
YellowDoor Hotels is a boutique hotel in Abuja built for executives and discerning travelers who notice everything. The Living Room, our restaurant and bar, sets the tone. We need a Restaurant Supervisor who runs a tight floor, recovers guest issues before they escalate, and holds a team accountable with precision - shift after shift.
Responsibilities
Supervise wait staff, runners, and cleaners across rotating morning, afternoon, and night shifts
Set and inspect table layouts before the first cover lands each service
Monitor floor pace and service quality, correcting staff in real time
Handle guest complaints on the spot - calm, fast, and resolved before escalation
Coordinate with the kitchen on order timing, special requests, and cross-department issues
Conduct pre-service briefings and submit daily operational reports to the F&B Manager
Requirements
1-2 years of experience
Floor supervision
Guest complaint resolution
Pre-service briefing
Staff accountability
Table setup and inspection
Service pace management - Formal dining floor management
Pre-shift briefing and team readiness
Table management and cover pacing
Staff performance documentation
Kitchen and FOH coordination
Preferred Qualifications
Experience in a boutique or luxury hotel restaurant
Familiarity with formal dining service rhythm and covers
Basic incident documentation
What the Role Offers
Strong performers in this role are considered for senior floor supervisor or Food & Beverage operations leadership as the hotel grows. - Boutique, fast-moving, and high-standard.
The team is professional and warm but holds each other accountable.
Excellence is expected; excuses are not part of the culture.