Working Days:
Monday – Saturday
Working Hours:
9:00 AM – 7:00 PM
Job Summary
We are seeking a
smart, proactive, reliable, and trustworthy Manager
to oversee the day-to-day operations of a beauty business. The successful candidate will be responsible for coordinating staff, managing customer relationships, overseeing stock and logistics, and ensuring that the workplace operates efficiently and professionally.
The ideal candidate should have strong leadership and organisational skills, be able to work independently, and ensure that staff carry out their responsibilities effectively.
Key Responsibilities
Distribute and coordinate jobs among stylists to ensure efficient workflow.
Supervise staff and ensure assigned duties are completed effectively and on time.
Monitor staff performance and ensure employees follow instructions and company procedures.
Manage customer relationships and ensure a high standard of customer service.
Attend to customer enquiries, requests, complaints, and concerns professionally.
Maintain accurate stock records and monitor the availability of products and supplies.
Handle stock keeping, filing, and proper documentation of business records.
Coordinate logistics and ensure timely movement and delivery of items when required.
Monitor the general cleanliness, organisation, and orderliness of the workplace.
Ensure equipment, products, and work areas are properly maintained.
Identify operational issues and take proactive steps to resolve them.
Provide regular updates to management on staff activities, stock levels, customer issues, and general operations.
Support the smooth running of daily business activities and perform other duties as assigned by management.
Requirements & Qualifications
Minimum of
OND or BSc
in any relevant field.
Previous experience in a managerial, supervisory, beauty, salon, retail, or customer service role is preferred.
Strong organisational and administrative skills.
Good customer service and relationship management skills.
Ability to supervise and coordinate a team effectively.
Good communication and interpersonal skills.
Basic computer literacy and ability to maintain records and files.
Ability to manage stock and basic logistics activities.
Strong attention to detail and ability to multitask.
Ability to work independently with minimal supervision.
Core Skills & Personal Attributes
The ideal candidate should be:
Proactive and smart.
Reliable and trustworthy.
Organised and responsible.
Customer-focused and professional.
A good communicator.
Able to take initiative and solve problems.
Capable of managing multiple responsibilities.
Confident in supervising and coordinating staff.
Professional in appearance, conduct, and communication.
Note:
Only shortlisted candidates will be contacted.