Reports To:
Operations Manager/Housekeeping Supervisor
Job Summary
The Cleaner is responsible for maintaining the cleanliness, hygiene, and overall appearance of DAL''s common areas, corridors, staircases, public restrooms, and other designated spaces. The role ensures that all shared areas remain clean, safe, hygienic, and presentable for guests, staff, and visitors.
Key Responsibilities
Clean and maintain common areas, corridors, staircases, and other assigned spaces.
Sweep, mop, vacuum, dust, and sanitize surfaces as required.
Regularly disinfect high-touch surfaces such as door handles, railings, switches, and counters.
Clean and maintain public restrooms to a high hygiene standard.
Empty and properly dispose of waste from designated areas.
Replenish tissue, soap, hand sanitizer, and other hygiene supplies.
Follow daily and periodic cleaning schedules.
Report maintenance issues, damages, spills, or safety hazards promptly.
Properly use and maintain cleaning equipment and supplies.
Follow all health, safety, hygiene, and company procedures.
Qualifications & Experience
Minimum of
SSCE/OND
or equivalent.
Previous cleaning or housekeeping experience is an advantage.
Basic knowledge of cleaning and hygiene practices.
Required Skills
Good cleaning and sanitation skills.
Hygiene awareness.
Attention to detail.
Reliability and punctuality.
Good time management.
Ability to work independently.
Physical stamina.
Ability to follow instructions and cleaning schedules.
KPIs
Cleanliness Score: ≥ 95%
Cleaning Schedule Compliance: 100%
Hygiene Complaints: ≤ 2%
Hygiene Supply Replenishment: ≥ 98%
Maintenance Issue Reporting: 100%
Behavioral Expectations
The Cleaner is expected to demonstrate professionalism, reliability, honesty, discipline, attention to detail, respect for guests and colleagues, and commitment to maintaining DAL''s cleanliness and hygiene standards.