Job Summary
Responsible for overseeing daily sales and operational activities, supervising team performance, and driving productivity to ensure corporate objectives and high service standards are met. The role involves coaching staff, monitoring targets, resolving escalated customer issues, and preparing operational performance updates for management.
Key Duties & Responsibilities
Supervise and coordinate daily team activities to ensure sales and operational targets are consistently achieved.
Monitor employee performance, conduct evaluations, and provide actionable coaching and feedback.
Ensure strict compliance with company policies, sales guidelines, and operational procedures.
Prepare regular performance reports, metrics tracking, and operational updates for management.
Resolve escalated client or operational issues to maintain high service quality standards.
Educational Qualification & Experience Requirements
Education
Bachelor’s degree in Business Administration or a related field (preferred).
Experience
Minimum 2 years of experience in the same supervisory position within sales, real estate, or a customer-focused sector.
Required Skills & Competencies
Strong leadership, decision-making, and team management capabilities.
Excellent communication, negotiation, and conflict resolution skills.
Required Skill Tags:
Leadership, teamwork, problem-solving skills, communication, negotiation, and performance monitoring.
Desired Skill Tags:
Sales management, operational reporting, and customer relationship management.