About the role
We are looking for diligent and well organized team member to join our Risk department as a Zonal Credit Manager.
The Employee will drive the efforts and processes related to collections of our PAYG products in the field.
They will also give advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.
What you would be expected to do
Assist your Credit Manager in developing methodologies to improve the current processes.
Suggest enhancements to current process and policies to avoid operational risks.
Presentation of ideas via reports and presentations, outline findings and making recommendations for improvements.
Assist the Credit Process Manager in implementing audit recommendations.
Carry out periodic spot checks on processes and provide findings and recommendation of the risks identified.
Investigate fraud cases and give recommendations of the same (which includes data collections and interviewing claimants).
Identify and classify potential default risk through data collection and interaction with clients.
Preparation of field reports/collation of data/documentation and report.
Red flag identification and timely reporting of the same
Any other task allocated by the Credit Manager.
You might be a strong candidate if you
Have minimum of 2 years working experience preferably in the Control and Compliance/Risk department.
Possess strong data collection skill.
Are excellent at fraud detection & investigation.
Are proficient in MS Excel (Advanced level).
Demonstrates problem-solving abilities.
Have a good communication and presentation skills (written and verbal).
Have previous work experience in MFI or banks.
Are multilingual ( English & Yoruba).