Job Purpose
Drive business growth within the SME segment through customer acquisition, relationship management, credit origination, portfolio management, and the delivery of tailored banking solutions, while ensuring compliance with regulatory and risk standards.
Key Responsibilities
Acquire and onboard SME customers to grow the business portfolio.
Develop and maintain strong relationships with SME clients, identifyingopportunities for cross-selling and enhanced customer value.
Assess customer financing needs, prepare credit proposals, and monitor loanportfolio performance.
Drive growth in loans, deposits, and non-interest revenue in line with assigned targets.
Ensure compliance with credit, operational, KYC/AML, and regulatoryrequirements.
Monitor market trends, competitor activities, and emerging business opportunities within the SME sector.
Collaborate with internal stakeholders to deliver efficient customer service and operational excellence.
Key Performance Indicators (KPIs)
SME customer acquisition and retention
Loan and deposit portfolio growth
Revenue and profitability performance
Cross-sell and product penetration rates
Portfolio quality (PAR/NPL management)
Credit processing turnaround time
Compliance and audit ratings
Qualifications & Experience
Bachelor’s degree in finance, Economics, Business Administration, Accounting, or a related field.
2-5 years'' experience in SME, Commercial, or Business Banking, Sales, or
Relationship Management.
Experience in customer acquisition, credit analysis, and portfolio management.