About the Job
Job Responsibilities
Travel to the frontline as a Wireless delivery technical engineer (TE/TL/TD/SA) to take charge of onsite or remote delivery of Wireless projects, including network design. Installation and deployment. Interconnection commissioning. Cutover, upgrade and expansion;
Provide technical assurance for the onsite delivery of cloud core product and solution projects, identify and resolve delivery risks and issues, and undertake key project responsibilities, including but not limited to pre-sales service contract support, technical management organization operation, technical solution development, technical issue and risk management, and technical change. System optimization and major assurance.
Be responsible for customer support in SLA, including parameter configuration, tariff policy adjustment, patch upgrade, version iteration, service cutover, and regression verification. Strictly control change risks to ensure zero impact on services.
Take part in customer training, skill transfer to internal employees, and knowledge accumulation (including local employee cultivation and personnel echelon building) in the project team or team.
Fully communicate with the customer during delivery/SLA project and be responsible for successful project delivery and customer satisfaction.
About You
Service skill requirements:
Have strong communication skills and be able to effectively communicate with customers, including technical solutions and delivery solutions. Be able to actively guide customers and obtain customer support and project team recognition.
Have strong understanding capabilities, be able to effectively analyze and manage customer requirements, and develop feasible solutions based on customer requirements.
Be able to identify technical risks (such as delivery strategies, technical solutions, network security, and bid response clauses) of a product family and take effective measures to cope with and avoid the risks.
Identify and manage technical issues, develop resolution plans and solutions, and complete design reviews. Supervise onsite construction.
1-2 years of experience in the telecom field (familiar with wireless, IP, and network management)
Obey the global project allocation
Requirements for professional knowledge
1.Proficiency in 4G (LTE) and 5G NR air interface protocols, network architecture, and key technologies (Massive MIMO, Beamforming, Carrier Aggregation).
2.Strong understanding of radio frequency (RF) engineering principles, including link budget calculation, coverage optimization, and interference analysis.
3.Familiarity with core network interfaces (S1/X2/N2/N3) and integration with cloud core networks.
4.Experience with wireless site survey, equipment installation, commissioning, and acceptance testing.
Requirement Skill
Strong communication, influencing, and problem-solving skills.