Job Summary
The Waiter/Waitress is responsible for providing friendly and professional customer service, taking food and beverage orders, serving meals and drinks, and ensuring guests have a pleasant dining experience. The ideal candidate should have training in food and beverage service, good communication skills, and a positive attitude toward customer service.
Educational Qualifications
Vocational training in Food and Beverage Service.
Work Experience
Previous experience in a waiter/waitress or related hospitality role is advantageous.
Fresh graduates with relevant vocational training are encouraged to apply.
Key Responsibilities and Duties
Welcome guests and assist them with seating and menu selection.
Take food and beverage orders accurately and communicate them to the kitchen or bar.
Serve food and drinks promptly and professionally.
Respond politely to customer inquiries and requests.
Maintain cleanliness and organization of tables and dining areas.
Coordinate with kitchen and service staff to ensure efficient service.
Follow food safety, hygiene, and service standards.
Required Skills and Competencies
Good communication and interpersonal skills.
Friendly attitude and strong customer service orientation.
Ability to work effectively in a team.
Attention to detail and willingness to learn.
Ability to work in a fast-paced environment.
Professional appearance and commitment to cleanliness.
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