Our client, an established travel agency, is seeking a detail-oriented and client-focused
Visa Consultant
to support its visa advisory and travel documentation services.
The successful candidate will support visa enquiries, document checklist guidance, client document review, appointment tracking, application follow-up, CRM updates, client communication and visa-related record keeping.
The role requires someone who can handle sensitive client documents carefully, communicate professionally, follow up consistently and support smooth visa service delivery.
Key Requirements
First degree or HND in Tourism, Travel Management, Hospitality Management, Business Administration, International Relations, Customer Service, Management or a related field.
Minimum of 2 to 4 years’ relevant experience in visa advisory, travel agency operations, client documentation, customer service, hospitality, tourism, aviation or a related travel service environment.
Practical experience supporting visa applications, document review, appointment tracking, client follow-up or travel documentation will be an advantage.
Good understanding of visa document requirements, client travel documentation, appointment processes and application follow-up.
Good oral and written communication skills for client advisory, document follow-up, internal coordination, escalation and reporting.
Ability to follow SOPs, checklists, CRM updates and document handling procedures.
Strong attention to detail, confidentiality, follow-up discipline and client service attitude.
Salary:
₦200,000 monthly gross