About the Organization
World Vision is a child-focused organization that is committed to safeguarding all children as well as adult beneficiaries and has zero tolerance for incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with our work. Therefore, World Vision does not hire staff whose background is not suitable for working with children or vulnerable adults, even if their role does not interact directly with them.
Job Summary
Coordinate and handle sponsorship operation activities at the Area Program (AP) level in ensuring compliance to World Vision's sponsorship policies, standards & procedures, and maintain the integration of child sponsorship with program, and smooth relationship of sponsors and children, their families and communities so as to achieve the sustained wellbeing of children, especially the most vulnerable.
Communicate World Vision's Christian ethos and demonstrate a quality of spiritual life that is an example to others.
Employee Contract Type: Local – Fixed Term Employee (Fixed Term)
Key Responsibilities
Ensure and monitor all sponsorship operation activities/KPIs and their alignment with sponsorship policies standard's and maintain the quality and timeliness of all sponsorship communications.
Collaborate and network with Health, education, livelihood & WASH sector specialists to monitor and ensure the presence of children in the AP area and are benefited from/participating in the program.
Provide capacity building trainings on different sponsorship business standards including new sponsorship initiatives to staff, children, volunteers, partners and follow up its implementation and application to enhance child participation and voice.
Take part in child data collection, analyze child data and monitor the processes of ongoing sponsorship business and its quality in Single STEP system.
Ensure and take part Child Rights/protection and child development programs with special emphasis on Child Rights Committee, School clubs establishment and the implementation of child playground and youth centers.
Collaborate with other AP team and develop a plan and implement sponsorship 2.0 contents (CGV, YIV, YAP, CSMV, CPA, CGP, CAUR, etc…) across the AP, using new technologies & methodologies to communicate with sponsors/donors
Monitor and ensure timely collection and delivery of mails/parcels, GNs & Bounce back/gift kit/birthday celebration budgets utilization, SO quires, completeness of RC personal file and documentation by sample checking
Design quality and innovative Annual Progress Report (APR) and Christmas Card (CC), follow up the process and ensure their timely submission to Cluster Programs, NO, SO and sponsors.
Facilitate Ministry Wide Risk Assessment Project (MWRAP) Sponsorship assessment and other accountability review processes at AP and follow up the implementation of recommendations to ensure that the gaps identified are addressed in timely manner.
Handle all Sponsor/donor Visits and communicate all relevant reports to Cluster Program, NO and respective support offices
Take part in the process of AP design/redesign/transition phase of AP including the review of documents, annual plan/budget and ensure the preparation of fare well letters, project closure comments and RC file drop process
Develop case study/ success story and capture MSC in the life of children, and share with all concerned as it is required
Produce and analyze various sponsorship operation reports and share it with all concerned in timely basis
Required Qualifications
Required Education, training, license, registration, and certification:
BA/BSc Degree in English, Psychology, Rural Development, Development Studies, Sociology and other related Social Science fields.
Required Professional Experience:
Minimum of 3-5 years' experience in child sponsorship operation.
Preferred Knowledge and Qualifications:
MA in English, Psychology, Sociology, Rural development, Development Studies and other relevant fields with 2-3 yrs experience in Child sponsorship operations
Basic computer skills in Windows, Ms Excel, Word, publisher and power point.
Proven negotiation skills,
Good knowledge in WV sponsorship programs is preferred
Language Requirements:
Fluent writing and spoken English