Role Summary
We are seeking a highly organised, creative, and proactive Social Media & Marketing Coordinator to support the execution of marketing initiatives across ActivEdge and other business units.
The successful candidate will manage social media publishing, coordinate marketing campaigns, support content development, assist with newsletters and events, and provide day-to-day operational support to the Head of Marketing.
This role is ideal for someone who enjoys both creative work and marketing coordination and is looking to grow into a broader marketing leadership position.
Key Responsibilities
Social Media Management
Manage and publish content across LinkedIn, Facebook, X, Instagram, and other digital platforms.
Execute approved content calendars and publishing schedules.
Monitor engagement, comments, messages, and audience interactions.
Track social media performance and prepare monthly reports.
Recommend improvements to increase engagement and visibility.
Content & Campaign Support
Coordinate the creation and publication of blogs, articles, newsletters, and marketing content.
Assist in managing the Thursday Big Question thought leadership series.
Support content collection from solution teams and business unit leaders.
Ensure content aligns with brand guidelines and campaign objectives.
Executive Support to Head of Marketing
Assist with scheduling meetings and follow-up on action items.
Coordinate requests from business units and internal stakeholders.
Track marketing projects, deliverables, and deadlines.
Support preparation of reports, presentations, and marketing updates.
Email Marketing & Newsletters
Support development and distribution of e-newsletters.
Maintain and update subscriber databases.
Assist with campaign tracking and reporting.
Coordinate downloadable resources and campaign assets.
Events & Marketing Operations
Support event planning, logistics, registrations, and attendee communication.
Assist with webinars, conferences, executive breakfasts, and sponsorship activities.
Coordinate event branding materials and marketing collateral.
Support lead capture and post-event follow-up activities.
Reporting & Analytics
Prepare monthly social media and campaign reports.
Monitor key marketing metrics and engagement performance.
Support marketing performance tracking and documentation.
Required Skills & Experience
Education
Bachelor’s Degree in Marketing, Mass Communication, Business Administration, Communications, or related field.
Experience
1–3 years experience in Social Media, Digital Marketing, Marketing Communications, or a related role.
Experience managing LinkedIn and B2B social media accounts.
Experience using Canva and social media scheduling tools.
Experience supporting marketing campaigns and content development.
Technical Skills
Canva
Microsoft Office Suite
Meta Business Suite
Email marketing platforms (Mailchimp, Brevo, Flodesk, etc.)
Basic analytics and reporting
Preferred
Basic graphic design skills
Basic video editing skills
Experience in B2B technology or IT marketing
Familiarity with WordPress websites
Personal Attributes
We are looking for someone who is:
Highly organized and detail-oriented
Proactive and able to work independently
Strong in written and verbal communication
Creative and eager to learn
Able to manage multiple priorities
Professional when engaging senior stakeholders
Reliable with deadlines and follow-through
Comfortable working in a fast-paced environment