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Pharo Foundation
Verified
Senior People And Culture Officer
Assosa - ethiopia
full-time
permanent
Posted
7 hours ago
Experience
4 - 6 Years
Deadline
Nov. 16, 2026 (31 days left)
Position Summary
The role independently delivers and coordinates key People & Culture (P&C) processes, provides professional guidance to employees and line managers, handles complex employee matters, analyzes workforce information, and supports the Head of People & Culture in ensuring the consistent application of P&C policies, processes, and employment practices.
Key Responsibilities
People & Culture Operations
Independently coordinate and deliver assigned P&C processes, including recruitment, onboarding, employee lifecycle administration, and offboarding.
Maintain accurate, complete, and confidential personnel records, employee data, and P&C systems, and review documentation for quality and compliance.
Support workforce planning and recruitment by reviewing staffing requirements, coordinating recruitment processes, and providing relevant workforce information to the Head of P&C and hiring managers.
Employee Relations & Performance
Provide professional guidance to employees and line managers on P&C policies, procedures, employment practices, and routine employee-relations matters, escalating complex or high-risk matters to the Head of P&C when appropriate.
Support disciplinary, grievance, and other employee-relations processes by reviewing documentation, advising on process requirements, and ensuring matters are consistently and properly documented.
Coordinate performance-management processes, follow up on completion and quality of performance documentation, identify recurring issues, and provide relevant analysis to the Head of P&C.
Learning, Engagement & Development
Coordinate learning and development activities, consolidate development needs, monitor implementation, and maintain relevant training and development records.
Support employee engagement, organizational culture, and other organizational initiatives.
Provide feedback and analysis on recurring employee concerns and workplace issues.
Provide technical guidance and support to junior P&C colleagues when required, including reviewing work and helping ensure consistency and quality in P&C processes.
Compliance, Reporting & Process Improvement
Support the consistent implementation of P&C policies, procedures, and systems across the organization and identify areas requiring clarification or improvement.
Prepare and analyze workforce information and P&C reports, including recruitment, turnover, headcount, absence, performance, training, and other relevant workforce indicators.
Highlight workforce trends, emerging issues, and areas requiring management attention.
Support P&C audits and compliance reviews and follow up on agreed corrective actions.
Identify opportunities to improve P&C processes, documentation, systems, and employee services, and recommend practical improvements to the Head of P&C.
Maintain confidentiality and exercise sound professional judgment when handling sensitive employee and organizational information.
Core Competencies
Professional judgment and confidentiality.
Employee relations and problem-solving.
People & Culture technical knowledge.
Analytical and reporting capabilities.
Planning and organizational skills.
Communication and stakeholder-management skills.
Attention to detail and accuracy.
Ability to work independently and manage multiple responsibilities.
Ability to guide, support, and collaborate with colleagues.
Qualifications & Experience
Education
Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
Experience
Four (4) to six (6) years of relevant and progressively responsible Human Resources (HR) or People & Culture (P&C) experience.
Good knowledge of HR/P&C practices, employment practices, and employee lifecycle processes.
Practical experience in employee relations, recruitment, performance management, learning and development, HR reporting, and policy implementation.
Ability to analyze workforce information and prepare clear P&C reports and recommendations.
Experience providing professional HR/P&C guidance to employees and line managers.
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