Job Summary
We are looking for an experienced and proactive Senior Human Resources (HR) Officer to oversee core human resources functions and support daily organizational operations. The successful candidate will manage end-to-end recruitment, advise managers on employee relations, administer compensation and benefits, and ensure that workplace policies comply with local labor laws and company standards. The role will also support strategic HR initiatives that promote employee engagement, inclusivity, productivity, and organizational performance.
Key Responsibilities
Manage the full recruitment and selection process, including job posting, candidate screening, interviewing, selection, and onboarding.
Advise managers and employees on HR policies, employment procedures, workplace conduct, and employee relations matters.
Support the resolution of workplace disputes and employee grievances in a fair and professional manner.
Administer employee compensation, benefits, salary structures, grading systems, and payroll-related processes.
Coordinate performance management activities, including performance reviews, employee evaluations, and improvement plans.
Identify employee training and development needs and support the implementation of relevant programs.
Develop, review, and implement HR policies and procedures in line with company standards and applicable labor laws.
Ensure compliance with Ethiopian labor laws, employment regulations, and statutory requirements.
Maintain accurate and confidential employee records using Human Resource Information Systems (HRIS) and other approved tools.
Analyze HR metrics, including employee turnover and time-to-hire, and prepare reports to support management decision-making.
Support workforce planning and align HR practices with the organization's strategic objectives.
Promote a positive, inclusive, and high-performing workplace culture.
Provide guidance and support to junior HR staff and line managers on HR-related matters.
Handle sensitive employee information with integrity, confidentiality, and professionalism.
Educational Qualification
Bachelor’s or Master’s degree in Human Resource Management (HRM), Business Administration (BBA/MBA), Management, Organizational Psychology, or a related social science field.
Experience
2–3 years of relevant work experience in human resources management or a related field.
Practical experience across recruitment, onboarding, performance management, training and development, and employee relations.
Core Technical Skills & Knowledge
Labor Law Expertise:
Strong understanding of local labor laws, employment legislation, and statutory regulations, including the Ethiopian Labor Proclamation.
HR Functions:
Knowledge of the full HR lifecycle, including recruitment, onboarding, performance management, training and development, and employee relations.
Compensation & Benefits:
Familiarity with salary structuring, grading systems, benefits administration, and payroll processes.
HRIS Proficiency:
Hands-on experience with Human Resource Information Systems (HRIS) and standard office applications, including Microsoft Word, Excel, and PowerPoint.
Key Competencies & Soft Skills
Leadership & Conflict Resolution:
Ability to manage workplace disputes, counsel employees, and guide junior HR staff and line managers.
Strategic Thinking:
Ability to align HR practices and initiatives with overall business objectives.
Communication:
Excellent verbal and written communication skills in English and relevant local languages.
Analytical Skills:
Ability to analyze HR data, identify trends, and prepare detailed management reports.
Ethical Conduct:
High levels of integrity, confidentiality, professionalism, and emotional intelligence when handling sensitive employee matters.
Organization:
Strong planning, time-management, and multitasking skills.
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