About the Role
Tima''s Kitchen LP is looking for a smart, organised Sales / Kitchen Assistant to support customer service, food sales, order packing, kitchen coordination, and daily store operations. The ideal candidate should be friendly, tech-savvy, neat, and able to help the business deliver a smooth customer experience.
Key Responsibilities
Attend to walk-in customers, online enquiries, subscription customers, and delivery/pickup orders professionally.
Record orders accurately using POS, order apps, WhatsApp, spreadsheets, or approved digital tools.
Support food packing, labelling, serving, cleaning, and basic kitchen preparation.
Explain menu items, subscriptions, rewards, and promotions to customers clearly.
Assist with stock checks, inventory updates, daily sales records, and simple reports.
Keep the front counter, sitting area, serving area, and kitchen support area clean and organised.
Escalate customer complaints, missing items, payment issues, or operational problems quickly.
Work closely with the Chef and management to maintain speed, hygiene, and good customer service.
Requirements
Minimum of National Diploma, OND, HND, SSCE with strong relevant experience, or a related qualification.
Must be educated, tech-savvy, organised, neat, and confident speaking with customers.
Must be able to use a smartphone, POS/order app, WhatsApp, basic spreadsheets, and simple reporting tools.
Good communication, basic numeracy, record-keeping, and customer service skills.
Previous experience in food service, sales, hospitality, retail, or customer support is an advantage.
Must live on Lagos Island or close enough to commute reliably.
Must be punctual, trustworthy, calm under pressure, and willing to learn.