We are looking for a
Sales Executive
to join our remote team and take responsibility for handling incoming leads, following up with prospects and converting qualified opportunities into paying customers.
Job Summary
The Sales Executive will manage sales enquiries received through live chat, WhatsApp, phone calls, website enquiries, marketing campaigns and other approved channels.
The successful candidate will be responsible for understanding customer needs, recommending suitable V.S.L products and services, handling objections, following up with prospects and closing sales.
This role requires someone who is proactive, organised, persuasive and comfortable working independently in a remote environment.
Key Responsibilities
Respond promptly and professionally to sales enquiries from live chat, WhatsApp, phone calls, website enquiries and marketing campaigns.
Understand customer needs and recommend suitable hosting, domain, migration, business email and related services.
Qualify incoming leads and identify genuine sales opportunities.
Follow up consistently with prospects who do not purchase immediately.
Handle customer questions and sales objections professionally.
Convert qualified leads into paying customers.
Maintain accurate records of leads, follow-ups and sales.
Work closely with the Marketing team to properly handle leads generated from advertising campaigns.
Provide feedback on common customer questions, objections and reasons for non-conversion.
Maintain professional relationships with prospects and customers.
Submit required sales reports and meet agreed sales targets and KPIs.
Requirements
1–2 years of experience in sales, business development, telesales, customer acquisition or a related role.
Strong verbal and written communication skills.
Good persuasion, negotiation and customer-handling skills.
Strong follow-up and organisational abilities.
Ability to work independently and meet targets without constant supervision.
Basic understanding of websites, domains and web hosting is an advantage.
Comfortable using WhatsApp, email, live chat, Google Workspace and other digital communication tools.
Previous experience in web hosting, technology, digital services or SaaS sales is an advantage.
Remote Work Requirements
As this is a fully remote position, applicants must have:
Stable internet connection.
A backup internet option.
A suitable environment for professional work.
Ability to remain available and communicate effectively during agreed working hours.
What We Offer
Fully remote work.
Training and onboarding on V.S.L products and services.
Opportunity to develop your sales and digital-business skills.
Performance-based growth opportunities.
Opportunity to contribute directly to the growth of a growing technology company.