Job Summary
The Sales Administration Officer is responsible for supporting the sales team by managing sales orders, maintaining accurate customer records, coordinating order processing, and ensuring efficient sales administration activities. The role involves verifying sales orders and invoices, communicating with customers, coordinating with the logistics department to facilitate timely deliveries, and preparing periodic sales performance reports. The successful candidate should have strong organizational, communication, and coordination skills, along with knowledge of sales administration procedures and regulatory compliance.
Educational Qualification
BA Degree in Sales, Economics, or Marketing Management.
Work Experience
Minimum of 2 years of experience as a Junior Sales Assistant.
Required Skills and Competencies
Strong communication and interpersonal skills.
Knowledge of sales administration procedures and regulatory compliance.
Ability to process sales orders accurately and maintain up-to-date customer records.
Good organizational, reporting, and coordination skills.
Attention to detail when reviewing sales orders, invoices, and customer information.
Ability to communicate professionally with customers and respond to inquiries effectively.
Strong time management and multitasking abilities.
Proficiency in Microsoft Office applications, particularly Word and Excel.
Ability to work collaboratively with the sales, finance, and logistics teams.
Key Responsibilities
Receive and process customer sales orders accurately and efficiently.
Review sales orders and invoices for accuracy and completeness to prevent payment discrepancies.
Maintain and update sales records, customer information, and order documentation.
Communicate with customers and respond to inquiries regarding orders, products, and delivery status.
Coordinate with the logistics department to ensure timely and accurate deliveries.
Assist the sales team with administrative tasks and daily operational activities.
Prepare periodic sales performance reports and maintain relevant sales documentation.
Monitor the status of sales orders and follow up on pending orders and outstanding issues.
Ensure proper filing and documentation of sales transactions and related correspondence.
Support compliance with established sales procedures, company policies, and applicable regulatory requirements.
Identify and report discrepancies in sales documentation and coordinate corrective actions with the relevant departments.
Perform other sales administration duties as assigned.
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