About the Organization
The Ethiopian Red Cross Society (ERCS) - Oromia Branch is the national Red Cross society branch operating in Oromia, delivering humanitarian services including Restoring Family Links (RFL) activities.
Job Summary
Under the general supervision and guidance of the regional program RFL Coordinator / zonal operation head, the Restoring Family Links officer plans, implements and reports to the immediate supervisor accordingly; implements and facilitates the national RFL policy and procedure collecting, sorting, dispatching, exchanging and tracking the statuses of tracing requests and Red Cross Messages (RCM's) in the respective branch; networks with stakeholders and handles communication matters of the branch RFL services; distributes restoring family links tools to social workers/volunteers; assesses training needs of social workers/volunteers, community awareness and provides trainings and awareness raising to the target groups when needed.
Key Responsibilities
Plans, implements and reports the overall RFL activities in the IDPs/migrants/returnees he/she was assigned
Prepares action plan for the activities in IDPs/migrants/returnees/host communities he/she was assigned and implement accordingly
Collects, registers and delivers incoming and outgoing Red Cross Messages IDPs/migrants/returnees/host communities he/she was assigned
Conducts tracing of missed person in operational areas the IDPs/migrants/returnees/host communities he/she was assigned
Collects tracing requests IDPs/migrants/returnees/host communities he/she was assigned
Collects and manage tools allocated to run RFL activities in the IDPs/migrants/returnees/host communities he/she was assigned
Implements a national society RFL policy and procedures
Networks with stakeholders who are working in IDPs/migrants/returnees/host communities he/she was assigned
Attend working groups (task forces) such as Child Protection in refugee camps he/she was assigned
Distribute RFL tools, identification materials, stationery and other relevant materials to social workers/volunteers on time in IDPs/migrants/returnees/host communities he/she was assigned
Assesses, Recruits, trains, deploys and coordinates new volunteers in the IDPs and in the host communities
Assesses training needs/gaps, prepares the appropriate trainings, coordinates and provides a training/refresher courses to social workers/volunteers in cooperation with the regional and HQ RFL unit
Identifies RFL awareness gaps IDPs/migrants/returnees and in the communities and provide tailored RFL dissemination training
Makes efforts that upgrade the level and quality of missing families reunification service of the Society
Prepares a standard monthly, quarterly, biannual and annual reports of RFL activities and submit to the regional RFL coordinator / Zonal operational Heads
Undertakes close monitoring and supervision of RFL work and coaches volunteers in the zone/zones
Ensures that incoming and outgoing RFL tools chronologically registered on permanent book at the IDPs/migrants/returnees he/she was assigned
Follows up the status of Red Cross Messages and handles tracing requests dispatched from the regional/zonal branch and respond following the procedure of the national Society (NS)
Performs other related duties and responsibilities as assigned by the branch
Required Qualifications
First degree/Master's Degree in Disaster Risk Management/Management/Social Work/Sociology/Social Anthropology/Social Psychology/Applied Psychology and related fields, with 4/2 years of related working experience especially in the area of protection
Required Skills and Competencies
Communication