Position Title - Programme Coordinator
Duty Station - Pemba with travel to districts
Reports To - HQ Programme Manager
Contract Type - Full-time, fixed term approx one year
Closing date of applications - 2 November 2026
The Programme Coordinator (PC) leads the overall implementation of The MENTOR Initiative's programmes in Mozambique, with a particular focus on Water, Sanitation and Hygiene (WASH), ensuring that objectives are achieved on time while identifying needs and opportunities and shaping strategic and operational responses.
The PC provides in-country leadership and representation, with overall responsibility for fundraising, financial and grant management, human resources, technical programme support and logistics.
The PC coordinates the different programmes to ensure consistent, high-quality, accountable and transparent delivery across them all.
Requirements for the role:
- Background in programme management in humanitarian settings is essential, with a strong focus on WASH (Water, Sanitation, and Hygiene) and its integration with public health interventions.
- Extensive experience in in-country operational leadership, including security management in volatile environments, HR supervision, financial management, and logistics.
- Proven track record in grant management and donor relations, including proposal writing, budget tracking, and high-quality reporting to institutional donors.
- Demonstrable experience managing multicultural teams and coordinating across multiple field bases in conflict or crisis-affected regions.
- Familiarity with local labour and tax regulations, legal compliance, and standard NGO operating procedures (Experience working in Mozambique, particularly Cabo Delgado, is a strong advantage).
- Strong understanding of safeguarding and PSEAH policies, with experience in incident reporting, case management and promoting a culture of zero tolerance.
- Highly organised with strong strategic planning, analytical and data management skills, using project log frames as strategic implementation tools.
- Excellent communication, networking and representation skills for active engagement with Health and WASH Clusters, local authorities and donors.
- Fluent in Portuguese and English (both written and spoken, essential).
The main responsibilities of this post include the following:
1. Security Management
Working closely with the HQ Programme Manager, the PC is responsible for overall security management in a potentially insecure and unstable context:
- Maintain strong networks and regularly collect and analyse information on the security situation.
- Organise regular security updates with MENTOR field bases and report to MENTOR HQ.
- Ensure security-related logistical support is adequate and functional.
- Keep security guidelines current and pragmatic, including evacuation and hibernation plans for all bases.
- Ensure all MENTOR team members strictly follow security rules.
- Provide thorough security briefings to new expatriate team members on arrival.
2. Programme Management
- Lead the implementation of MENTOR programmes, in particular water supply, sanitation and hygiene promotion (WASH) activities and their integration with other public health interventions.
- Ensure an efficient data collection and analysis system that meets the reporting needs of all grants.
- Use project log frames as a tool for strategic planning and implementation.
- Work closely with the coordination team to ensure activities are delivered on plan, on objective, and within security constraints.
- Represent MENTOR to external meetings with Clusters (WASH, Health), Authorities, donors, etc.
- Oversee delivery of existing programmes and supervise, develop and support the team.
- Coordinate strategic planning for programme development.
- Ensure quality monthly, quarterly and annual reports are submitted to HQ on time.
3. Donor Management
- Oversee grant management, including appropriate expenditure and timely reporting to HQ ahead of donor submission.
- Coordinate and finalise field drafts of donor progress reports for HQ review within required deadlines.
- Carry out exploratory field missions, with HQ, to assess and report on potential new intervention areas.
- Liaise with current and prospective donors, in consultation with HQ, to advance programme ideas and secure funding and support.
4. Financial and Administrative Management
Working closely with the in-country Finance team and the HQ Grants Manager, the PC is responsible for the financial integrity of the programme and the cost-effective use of resources in line with available budgets and MENTOR standard procedures:
- Ensure appropriate security precautions around cash management.
- Keep budget tracking for all grants up to date, in collaboration with the Finance Coordinator.
- Ensure monthly finance documents (expenditure reports, cash requests, payroll, budget plans) reach HQ on time.
- Ensure expenditure documentation meets MENTOR standard requirements.
- Ensure compliance with local taxation and labour regulations.
- Finalise and endorse official mission documentation (MOUs, contracts, agreements).
- Track proposal and administrative requirements relevant to the country context.
- Secure HQ authorisation for all new grants.
5. Human Resource Management
- Directly manage MENTOR Coordinators and oversee their management of programme and operational support staff.
- Participate in recruitment and final selection of consultant team members.
- Lead in-country briefings for incoming consultants and debriefings for those completing contracts.
- Ensure timely performance reviews for all consultant staff and conduct reviews for direct reports.
- Oversee and approve recruitment of national staff in line with national labour law.
- Review internal HR policies with the Finance and HR team, in line with national labour law.
- Ensure consistent application of national contract formats and per diem policies.
- Lead weekly and ad hoc team meetings, and senior programme management meetings.
- Ensure contracts, the Code of Conduct, and MENTOR policies are respected by all staff.
- Implement MENTOR's Safeguarding/PSEAH policies, training and briefings for staff and volunteers.
- Support in-country Safeguarding Focal Points, in collaboration with the HQ Safeguarding focal point.
- Lead on safeguarding matters, ensuring effective support and appropriate case management.
- Ensure timely incident reporting to HQ on any policy or Code of Conduct violations and support ongoing cases.
6. Logistics
Working closely with the logistics team:
- Ensure adequate logistical support for security management.
- Oversee timely procurement in line with budgets, programme needs and guidelines.
- Oversee stock management of assets, WASH materials, medicines and prevention materials.
- Maintain logistical filing systems, including equipment manuals, maintenance schedules and waybills.
- Oversee fleet renewal and maintenance per HQ instructions.
- Oversee procurement, maintenance and use of communications equipment (HF, VHF, satellite phone/internet).
- Coordinate daily transport activities by road and air.
7. Communication
Internal
- Ensure regular communication within programme teams and hold regular general team meetings.
- Organise regular management meetings for all coordinators.
- Produce regular internal situation reports.
- Brief HQ (PM and GM) regularly.
External
- Ensure MENTOR's participation in relevant external meetings.
- Organise and join technical meetings with health and WASH stakeholders.
- Maintain transparent, efficient data and information exchange with stakeholders.
- Build strong working relationships with partners, donors and stakeholders; identify development and emergency funding opportunities through forums and conferences.
8. Other
- Share best practice across the organisation as required.
- Undertake any other duties assigned by the HQ Programme Manager.
The MENTOR Initiative is an equal opportunity employer and values diversity in the organisation. We ensure constant non-discrimination throughout the recruitment process.
The MENTOR Initiative is committed to promoting diversity and gender equality and strongly encourages candidates from under-represented backgrounds to apply.
The MENTOR Initiative applies a zero-tolerance approach to sexual exploitation, abuse, mistreatment or harassment, and other types of unethical behaviour including fraud.
The MENTOR Initiative will contact previous employers of applicants to determine if they have any history of violating international standards and codes of conduct relating to such matters.