Main Accountabilities
Monitors budget to control expenses and conducts cost reduction
Effective supervision of various section schedules and training of sales and production managers
Reviews all operating reports with outlets unit heads and develop a comprehensive report to management
To liaise with the other unit Heads of the outlets i.e. Audit and Accounts for the smooth running of the outlet
To ensure that quality food is produced and served at all times.
To ensure customer satisfaction and good brand representation
To ensure personnel and environmental hygiene and safety
To ensure strict adherence to recipes and that there is no stock-out.
To ensure that the equipment in the outlet is in good condition
Availability of raw materials and quality checks on it through liaison with the appropriate department.
Maintaining high standards throughout the outlet in accordance with the vision and goals of the organization.
Maintenance of good customer relations and a customer database, as well as attending to customer complaints.
Requirements
Bachelor’s Degree
Minimum of 3 years’ experience in the field
Excellent data analytics skills
Other Required Competencies:
Time management, prioritizing and, the ability to handle a complex environment
Excellent managerial and supervisory skills.
Extensive knowledge of operations and production management.
Ability to interpret financial data as needed to set production goals.