Position Title - Operations & Finance Coordinator (HR, Finance, and Logistics)
Duty Station - Pemba (Cabo Delgado, Mozambique) with travel to field bases / districts
Reports To - Country Director and HQ Grants Manager
Contract Type - Full-time, fixed term approx one year (International Consultant)
Closing date of applications - 2 November 2026
The MENTOR Initiative (‘MENTOR’) is a humanitarian organisation specialising in disease control and improving access to healthcare in emergency settings across countries in Africa, the Middle East and South America. MENTOR is the leading organisation dedicated to the control of malaria and other vector-borne diseases in complex, vulnerable settings.
MENTOR delivers large scale disease control interventions working with communities affected by emergencies such as conflict and natural disasters and at higher risk of diseases. We also help build the technical and operational capacity of local and international partners to incorporate medium- and long-term disease control systems into their operations and country strategy.
Requirements for the role
- Education: Advanced University Degree (Master's preferred) in Business Administration, Finance, Accounting, Logistics, Human Resources, International Relations, or related field.
- Professional background in financial, administrative and operational management is essential.
- Minimum of 10 years of field experience in international NGOs, with at least 5 years in senior coordination roles in emergency or conflict settings.
- Extensive experience managing various departments (HR, Finance, and Logistics), including supply chain, procurement and team leadership.
- Familiarity with Mozambican labour and tax regulations, as well as local legal compliance (Experience working in Mozambique, specifically Cabo Delgado, a strong advantage).
- Extensive knowledge of financial management rules and procurement procedures of major international donors.
- Highly organised with strong coordination and project management skills, proficient in accounting software (preferably SAGA) and advanced Excel.
- Excellent communication and reporting skills for efficient collaboration with HQ and donors.
- Ability to work in a multicultural environment under high pressure, demonstrating strong ethical principles, compliance, and problem-solving skills in volatile contexts.
- Fluent in Portuguese and English (both written and spoken, essential).
Position Overview
The Operations and Finance Coordinator (OFC) is a key member of the Country Management Team (CMT) and serves as the primary executive responsible for the leadership, oversight, and integrity of the Human Resources, Finance and Logistics departments of The MENTOR Initiative in Cabo Delgado, Mozambique.
Working in close coordination with the Country Director and the HQ Grants Manager, the OFC ensures financial sustainability, operational supply chain efficiency, and strict compliance with local and international labor, tax and safeguarding policies. The role ensures that all humanitarian interventions are executed with high quality, transparency, and full adherence to donor regulations.
Main Responsibilities
1. Human Resources Management and Leadership (National and International)
As the primary head of the HR department in Mozambique:
- Legal and Tax Compliance: Lead the rigorous application of Mozambican Labor Law, tax codes (INSS, IRPS), and local regulations, acting as the focal point with the General Labor Inspection and local legal advisors.
- Recruitment and Contract Management: Oversee the complete lifecycle of national staff and community volunteers (job postings, screening, hiring, renewals, and separations), ensuring transparent and auditable processes.
- Payroll Management: Lead and approve the monthly processing of salaries, allowances, and per diems, ensuring accurate and timely payments.
- Team Administration: Oversee the administration of the international team in Cabo Delgado, including work visas, international travel, leave schedules, and direct coordination with HQ HR.
- Performance Management and Staff Development: Implement continuous performance appraisal systems, manage disciplinary procedures, and design capacity-building and training plans for local teams.
- Safeguarding, Code of Conduct, and PSEAH: Enforce zero-tolerance policies and ensure strict adherence to MENTOR’s Code of Conduct by leading briefings, trainings, and in-country complaint/incident handling in coordination with HQ.
2. Financial Management, Accounting, and Budget Monitoring
As the primary lead for the mission's financial integrity:
- Accounting Systems: Ensure the proper operation and maintenance of high-quality financial systems using MENTOR’s accounting software (SAGA) and supervise monthly mission book-closing.
- Budget Tracking and Control: Prepare and update monthly Budget Versus Actual (BVA) trackings for all active grants, identifying variances and proposing timely reallocations in coordination with the HQ Grants Manager.
- Treasury and Cash Flow: Lead liquidity management across Pemba and field bases, overseeing local bank accounts, cash safes, fund transfers, and routine Cash Requests to HQ.
- Accountability and Audits: Ensure 100% of financial documentation, invoices, and receipts comply with MENTOR and donor auditability standards; lead preparation for internal and external audits.
- Proposal Development: Collaborate with HQ and the Country Director in developing realistic budgets for new funding proposals.
3. Logistics, Supply Chain and Transport Management
As the primary lead for operational logistics support:
- Procurement: Supervise all local and national procurement of goods, equipment, and services, ensuring strict adherence to threshold rules, market surveys, quotation collection, and Procurement Committee processes.
- International Procurement and Customs: Coordinate with HQ on tracking international orders, managing customs clearance processes, and securing VAT/customs duty exemptions with Mozambican authorities.
- Inventory and Warehouse Management: Guarantee rigorous control over central and field warehouses (stock cards, waybills, monthly physical counts), paying special attention to cold chain systems, medical stocks, and WASH supplies.
- Fleet and Transport Management: Oversee the vehicle fleet (owned and rented), ensuring preventive maintenance schedules, fuel monitoring, insurance, logbooks, and safe road, air, and sea transport for staff and cargo to field locations.
- Asset and Facility Management: Maintain an updated master asset register and ensure the functional operational infrastructure of bases and guesthouses (generators, satellite/HF/VHF communications, internet, and utilities).
4. Security Management Support and Field Operations
- Serve as the Operational Security Focal Point as delegated by the Country Director.
- Ensure all bases, vehicles, and field teams are equipped with appropriate security equipment (hibernation kits, communications, pre-movement route checks).
- Monitor the evolving security situation in Cabo Delgado in coordination with INSO, UNDSS, and humanitarian partners, supporting updates to evacuation and contingency plans.
5. Team Leadership, Communication, and External Representation
- Directly line manage HR, Finance, and Logistics officers/managers in Pemba and field bases.
- Represent The MENTOR Initiative in external coordination forums in Mozambique (Logistics Cluster, NGO HR/Admin Forums, Finance Working Groups).
- Produce regular operational and financial contributions to internal situation reports (sit-reps) and meet all reporting requirements established by the HQ Grants Manager.