1. CONTEXT
Handicap International Federation (HI), operating as Humanity & Inclusion, is an international organisation working alongside people with disabilities and vulnerable populations. In Kenya, HI operates from Nairobi and from field locations including Kakuma and Dadaab, where staff often work in demanding, remote and humanitarian settings that expose them to stress, critical incidents and workplace hazards.
HI Kenya wishes to comply with the Occupational Safety and Health Act, 2007, which requires employers to ensure the safety, health and welfare of their employees, including the provision of first aid, fire safety arrangements and training.
To support this, HI is seeking a qualified service provider to deliver Occupational Safety and Health, First Aid and Fire Safety trainings for HI staff in Kenya.
2. DESCRIPTION OF THE EXPECTED SERVICE
The contracted service provider is to provide the following services: -
2.1 Specific objectives of the assignment
• To build the capacity of HI staff in Occupational Safety and Health, First Aid and Fire Safety in line with the Occupational Safety and Health Act, 2007 and its subsidiary legislation.
• To equip staff with the practical skills needed to prevent, respond to and manage workplace accidents, medical emergencies and fire incidents.
2.2 Responsibilities and Tasks
The service provider will carry out the following activities: -
Training Needs Assessment and Planning
• Conduct a training needs assessment and develop a training plan and schedule for approval by HI.
• Develop and share training materials with HI for approval before each training.Trainings
The service provider shall deliver the following practical trainings to HI staff:
- Occupational Safety and Health Training covering, but not limited to:
• Occupational Safety and Health Act, 2007 and subsidiary regulations, and the duties of employers and employees
• Hazard identification and workplace risk assessment
• Roles and functions of the workplace safety and health committee
• Personal Protective Equipment (PPE) requirements and usage
• Office, electrical and ergonomic safety
• Road safety and safe driving for field travel
• Handling and storage of hazardous materials
• Accident and incident reporting and investigation
- First Aid Training covering, but not limited to:
• Role and responsibilities of a first aider, and assessing a casualty
• Cardiopulmonary resuscitation (CPR), use of an automated external defibrillator (AED) and management of choking
• Management of bleeding, wounds, burns, fractures, sprains and shock
• Management of seizures, poisoning, fainting and other common medical emergencies
• Contents, use and maintenance of first aid kits
• Hands-on practical sessions and assessment leading to certification - Fire Safety Training covering, but not limited to:
• Causes of fire, fire prevention and the classes of fire
• Types of fire extinguishers and practical, hands-on fire-fighting exercises
• Fire detection and alarm systems
• Emergency evacuation procedures, escape routes and assembly points
• Roles of fire wardens or marshals, and the conduct of evacuation drills
- Training Delivery and Support
• Provide all training equipment and aids, including CPR manikins, extinguishers and first aid supplies for practicals.
• Conduct pre-training and post-training assessments, keep attendance registers and collect participant evaluations.
• Issue certificates of participation or competence from a recognised accrediting body to successful participants.
• Ensure training venues, materials and methods are accessible and inclusive for staff with disabilities.
• Recommend the frequency of refresher trainings and any further actions to strengthen staff safety.
3. Scope and Target
The assignment covers HI Kenya staff based in Nairobi and in the field locations of Kakuma and Dadaab. The estimated number of staff to be trained is 31
The scope of work shall include, but not be limited to:
• Conducting a training needs assessment and developing a training plan.
• Delivering Occupational Safety and Health training to HI staff.
• Delivering accredited First Aid training to HI staff.
• Delivering Fire Safety training, including practical fire-fighting and evacuation drills.
• Assessing training outcomes and issuing certificates to participants.
• Preparing and submitting the reports and deliverables listed in this TOR.
4. Profile of the service provider
The service provider will need to have the following capacities:
• Registered business entity in Kenya with a proven track record of delivering Occupational Safety and Health, First Aid and Fire Safety trainings to organisations. Experience with NGOs or humanitarian organisations is an added advantage.
• Occupational Safety and Health trainers must have knowledge of the Occupational Safety and Health Act, 2007 and subsidiary regulations, and the firm must be registered with the Directorate of Occupational Safety and Health Services (DOSHS), Ministry of Labour and Social Protection.
• First Aid trainers must be certified by a recognised accrediting body, such as St John Ambulance Kenya or the Kenya Red Cross Society.
• Fire Safety trainers must hold recognised fire safety training certification and have experience delivering practical fire-fighting and evacuation drills.
• Ability to deliver trainings in Nairobi, Kakuma and Dadaab, in English and Kiswahili.
• Experience in or commitment to disability inclusion is an added advantage.
5.Duration and Place of Performance of the Service
The assignment will be for a maximum period of three (3) months from the date of signing. The trainings shall be carried out in Nairobi, Kakuma and Dadaab on dates agreed with HI.
6.Work Plan
Based on the proposed assignment, the timeline shall be agreed upon by the service provider and HI. The service provider shall submit a detailed work plan and training schedule within one (1) week of signing the contract.
7.Report
The service provider shall provide the following deliverables:-
• Work plan and training plan
• Training needs assessment report
• Training materials for HI approval before each training
• Training report for each training, with attendance registers, pre-test and post-test results, participant evaluations and recommendations
• Certificates for participants who successfully complete the trainings
• Final end-of-assignment report
All reports shall be submitted in both editable electronic format and PDF format.
8.Contact Person
During the performance of the service, the service provider will be assisted by the Human Resources Officer – Kenya in coordinating schedules and logistics with the field offices.
9. Appendices
Willingness to adhere to Handicap International's Federation institutional policies (Prevention and fight against corruption, Child Protection, Protection of Beneficiaries against sexual abuse and harassment). Available on the website: https://hi.org/en/institutional-policies.
10. Evaluation
Application documents submitted will be evaluated in three (stages);
1.General Mandatory Evaluation Criteria
For firms or institutions
For Occupational Safety and Health Trainings 2026
1 Certificate of Registration
2 Trade license Certificate/ Business Permit
3 PIN/VAT Registration Certificate
4 Current Tax Compliance Certificate
5 Personal Accident Insurance cover
6 Valid DOSHS registration and First Aid accreditation of the firm and proposed trainers
For Individuals
For Occupational Safety and Health Trainings 2026
1 National ID
2 Relevant certifications, professional licences and accreditations
3 PIN/VAT Registration Certificate
4 Current Tax Compliance Certificate
5 Personal Accident insurance cover
2. Technical Capacity Evaluation
- Profile and experience of the service provider:
- The firm should have proven expertise and experience in providing Occupational Safety and Health, First Aid and Fire Safety trainings. Attach three reference letters
- Provide a list of assignments of similar scope of work undertaken within the last 2 years, along with names of clients (including contact person, email contacts, postal address and telephone numbers – this must include the three referees provided above)
- Professional/technical capacity/ capability
- The proposed trainers should have relevant experience and professional qualifications in the relevant field
- The proposal should describe the proposed training methodology, materials and approach to practical sessions
3.Financial Evaluation
At the Financial stage, the Lowest Competitive Evaluated bidder and within budget estimates will be considered for the award of the contract.