Job Summary
The Night Auditor oversees all front office operations during night hours and performs daily financial reconciliation to ensure accuracy across all revenue-generating departments. This role requires high attention to detail, strong integrity, excellent communication skills, and the ability to work independently while maintaining guest satisfaction and operational standards.
Key Responsibilities
Financial Reconciliation & Night Audit
Reconcile all daily transactions from front desk, restaurant/bar, experiences, and POS systems.
Balance and verify cash, POS, transfers, and room charges for accuracy.
Post necessary adjustments and correct discrepancies before morning handover.
Prepare night audit reports, revenue summaries, and occupancy updates.
Ensure all revenue entries are properly documented and recorded.
Operations & Reporting
Update the PMS nightly to reflect accurate guest status, room occupancy, and financial postings.
Prepare next-day reports for management and relevant departments.
Communicate any operational issues, incidents, or unresolved discrepancies.
Job Attributes / Competencies
Strong numerical and reconciliation skills
High attention to detail and accuracy
Ability to work independently with minimal supervision
Excellent verbal and written communication skills
Calm, composed, and courteous under pressure
Strong integrity and sense of responsibility
Proficient with PMS or hotel management systems (an advantage)
Good problem-solving and analytical mindset