About the Organization
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
Mercy Corps has been present in Ethiopia since 2004 working to drive bold and transformative ideas, working closely with government, the private sector and civil society actors to build a more resilient country, ensuring that programs are responsive to and influenced by participants and stakeholders. With the launch of Mercy Corps Global Strategy, Pathway to Possibility, the country office is poised to operationalize its three-year strategy with a vision to enhance the resilience of climate- and conflict-affected communities through market systems development for improved livelihoods, access to food, and safe and clean water to thrive in the face of crises. In Ethiopia, our strategy focuses in the four outcome areas: 1) Economically marginalized populations have improved and diversified livelihoods, income, and assets; 2) Pastoralists, farmers, and households have access to sustainably produced, safe, nutritious food; 3) Social cohesion and inclusive governance processes are built in crisis-affected communities; and 4) People have equitable, sustained access to clean water and sanitation for domestic and productive use. Currently, we operate in six regional states – Afar, Gambella, Oromia, Somali, Amhara, and South Ethiopia. Working with a diverse base of donors, Mercy Corps Ethiopia empowers people to recover from crisis, build better lives and transform their communities for good.
Job Summary
Enter Energy Ethiopia (EE-E) is a six-year initiative (2020 – June 2026) that promotes private sector-led renewable energy infrastructural investments for the electrification of humanitarian settings, actors, and operations in Ethiopia. To this end, EE-E has decided to support the commercial deployment and operations of a solar PV-based hybrid mini-grid serving the host and refugee communities of Sheder.
The Monitoring, Evaluation and Learning (MEL) Specialist will work with the Mercy Corps program team as well as our local partner organizations to manage and ensure the collection of quality M&E data for the program. The MEL Specialist will be responsible for supporting the Enter Energy Ethiopia Program to lead and manage the monitoring and data collection of the project, lead the required surveys, analyze data to provide insight to project team, and contribute to report writing. S/he will ensure that performance monitoring and results reporting tools and processes across the entire program are in place, effectively implemented and well synchronized between the two program sites. The MEL Specialist will be an integral member of the project team and be responsible for leading the learning and reflection processes throughout the life project cycle and collect feedback from program participants and other stakeholders.
Key Responsibilities
Strategy & Vision
Develop M&E Plan(s) for programs and proposals.
Establish a robust system for collection, reporting and validating program data, utilizing platforms such as Excel, Tola, Access, CommCare, Power BI, etc.
Work closely with the program teams and local partners to ensure effective monitoring, evaluation, and reporting of program activities and results.
Coordination, Monitoring & Reporting
Coordinate reporting with local partners, including tracking deadlines, ensuring adherence to monitoring formats and requirements, and ensuring reporting quality and accuracy.
Compile progress against indicators and report back to the team according to the monitoring plan.
Integrate program indicator plans on TOLA and regularly update data and evidence on the platform.
Manage data collection activities, evidence tracking and real-time dashboard management, review and present data to program staff, manage evaluation in collaboration with the Country Data Analytics manager
Consolidate program MEL data against the stated program objectives, indicators and targets, conduct a review session with program team to analyze gaps, progress, success.
Develop a Data Quality Assessment Plan.
Data Integrity
Conduct routine spot checks on the team’s monthly data collection and reporting.
Evaluation Activities
Lead and actively engage in supplementary evaluation M&E activities, including baseline, mid-term, and endline surveys, evaluations, and household surveys.
Support CARM Implementation
Collect feedback or complaints from the program participants and close feedback loop.
Record feedback in program level database.
Sensitize community, program participants and program teams on CARM.
Prepare and send monthly CARM report digitally using Comcare.
Conduct field visits, spot checks, and follow up on specific feedback cases.
Capture programmatic adaptation as the result of CARM.
Knowledge Management
Develop, document, and disseminate program learning briefs, success stories, and lessons learned.
Collaborate with the country PaQ team to publish knowledge products.
Capacity Building
Identify training needs within the program team and local partners related to M&E activities.
Deliver training sessions to build the capacity of team members and partners in effective monitoring and evaluation practices.
Data Visualization
Utilize data visualization tools to present M&E findings in a clear and accessible manner.
Develop interactive dashboards utilizing Power BI and/or Microsoft Azure, along with visual reports, to effectively communicate program progress and showcase its impact.
Feedback Mechanism
Establish and manage a robust feedback mechanism within the program.
Systematically collect, analyze, and use feedback for program adaptation and improvement.
Risk Management
Contribute to the identification and analysis of potential risks to program success.
Develop and implement risk mitigation strategies in collaboration with the program team.
Cross-functional Collaboration
Collaborate with other departments and programs within Mercy Corps, fostering cross-functional learning and integration of best practices.
Innovation
Explore and introduce innovative technologies and methodologies to enhance the efficiency and effectiveness of M&E processes.
Stay abreast of industry trends and emerging tools for improved data collection and analysis.
Adaptive Management
Support the program team in implementing adaptive management principles, utilizing M&E findings for real-time decision-making and adjustments to program strategies.
Community Engagement
Facilitate community engagement activities related to M&E, ensuring the active involvement of beneficiaries in the monitoring and evaluation process.
Promote transparency and accountability to the communities served.
Finance & Compliance Management
Ensure compliance with donor and Mercy Corps regulations.
Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.
Influence & Representation
Identify, build, and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments, and other stakeholders.
Communicate effectively to ensure overall project targets and donor obligations are met.
GEDSI (GENDER, EQUALITY, DIVERSITY AND SOCIAL INCLUSION)
Be a thought partner in the recruitment of diverse team and promoting inclusive and safe work environment including supporting early career team members to fulfil their professional goals.
Lead by example to promote gender equality and inclusive workplace culture in a day-to-day interaction with team members, partners, and program participants.
Security
Ensure compliance with security procedures and policies as determined by country leadership.
Proactively ensure that team members operate in a secure environment and are aware of policies.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility: None
Accountability
Reports Directly To: Program coordinator of the Enter Energy Ethiopia Program
Dotted Relationship To: Country MEL Manager
Works Directly With: Team Lead, Program coordinator, Program officer, all team members of the HumEn PLC, and team members of other programs, and Field office Area Manager.
Required Qualifications
BA/S or equivalent, preferably in Economics, statistics, and other development studies.
4 years M&E experience
Fluent in both spoken and written English language with excellent knowledge of Somali Language.
Previous experience working on donor funded programs in refugee’s context preferred.
Demonstrate proficiency in field survey/data collection techniques, data entry, verification, and analysis using mobile data collection platforms/tools such as CommCare, ODK, Survey CPO, and expertise in statistical data analysis software like SPSS, STATA, and others.
Good understanding and skills at data management.
Strong computer literacy with a full knowledge of MS Office applications.
Strong team coordination, listening, and consensus building skills.
Required Skills and Competencies
A successful candidate will have the ability to live and work closely with a diverse team of individuals in a highly intense and fluid work and security environment with a capacity to spark innovative approaches to programming and inspire groups to collaborate closely to implement high-quality programs. S/he will have proven ability to learn quickly, take initiative, and be accountable for results, with an a...