About the Organization
The International Rescue Committee (IRC) responds to the world''s worst humanitarian crises, helping people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future.
Job Summary
We are seeking motivated MEAL Interns to support client responsiveness and accountability initiatives within the organization. This internship offers valuable exposure to client feedback and response mechanisms, accountability to affected populations, community engagement, and monitoring and evaluation processes in a humanitarian setting. The role is ideal for recent graduates interested in developing communication, coordination, and data management skills while contributing to improved program quality and client service.
Duration: 6 Month
Eligible: Female Applicants
Key Responsibilities
The intern will serve as a call agent (receiving Hotline calls; responding to the clients, referring to the concerned and recording the calls on the standard feedback registry)
The intern will work on checking the completeness of client feedback registry
The intern will collect, consolidate, and record client feedback on the CFR toolkit v2 when field MEAL team are busy
Assist in Client feedback raw data preparation for sharing with partner
Safeguarding Responsibilities
Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC [team/office]
Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies
Required Qualifications
Educational Requirements
2025/26 First Degree Graduate in social science field (sociology, community development, law, Human rights, Economics, management, or related fields)
Preferred Experience and Skills
Zero years of experience
Strong interpersonal and communication skills.
Commitment to learning and applying humanitarian principles and inclusion.
Willingness and commitment to learn Microsoft Office applications with minimal support
Excellent written and verbal communication in English, Amharic, and ability to speak local language and Arabic is advantageous.