Key Responsibilities
Monitor IT procedures, methodologies, SLAs and KPIs.
Maintain and improve IT policies, processes and documentation.
Support IT quality control, audits and continuous improvement.
Prepare weekly, monthly and adhoc IT reports.
Develop and publish IT communications on changes, incidents and user awareness.
Support IT change management and stakeholder communication.
Coordinate HSE activities, meetings, training and compliance reporting.
Maintain accurate IT records and documentation.
Requirements
B.Sc./B.Eng. in IT, Information Systems, Media Communications or related field.
Minimum 7 years'' experience in IT or Media Communications.
Strong analytical, reporting and technical writing skills.
Knowledge of IT processes, governance and emerging technologies.
Excellent communication and stakeholder management skills.
Experience in IT governance, reporting, change management or internal communications is an advantage.