About the Organization
Save the Children International is a non-governmental organization working on child protection, health, nutrition, and community development programs.
Job Summary
The MEAL Officer will be the main focal point and go-to person for Resilience. Under the guidance and technical support of the program manager, the MEAL Officer is responsible for leading monitoring, evaluation, accountability and learning related activities for the project at the field office. The role holder will monitor project progress, provide information for the program manager to guide decision making, maintain project data by administering the project database, ensure accuracy and completeness of information from the field, document project best practices, and assist program managers in preparing various reports.
Key Responsibilities
Guide and support the Field Office Project team to effectively monitor program implementation in all target areas.
Ensure all required program data are captured using database/system, tools and formats developed for the purpose and maintained in the Project database, including data related to surveys/assessments and operations research.
Guide/support the Field Office Project team based in their implementation area to properly understand and use the database, tools and formats developed to capture project data; provide continuous constructive feedback on quality of data to ensure data quality.
Review the completeness, accuracy and timeliness of data reported from the Project team, and provide feedback that helps quality improvement.
Ensure the Projects database is up to date, properly maintained with a system for periodic back up.
Conduct regular field visits with Projects team and Project Coordinators to support the quality and timeliness of project deliverables.
Produce regular reports from the database on selected indicators. Analyse data for selected indicators to support decision making at the Field level.
Provide timely information and report on agreed upon indicators to inform Project implementation.
Compile/organize and maintain case studies and lessons from field-based staff for use in periodic reports.
Prepare a Monitoring checklist in line with project activity and objectives.
Collect daily, weekly, monthly, and quarterly data from each Program/project intervention and document in hard and soft copy.
Collect daily, weekly, monthly, and quarterly reports from each staff and document in hard & soft copy.
Prepare and maintain data collection tools, collect data, conduct data quality assurance, and analyze and interpret results.
Conduct regular data quality checks.
Maintain high data quality standards and ensure the collection of data follows the SCI MEAL guidelines.
Contribute to development of standard recording and reporting formats for the project/program based on the results frameworks and reporting requirements.
Report monthly, quarterly, semi-annual, and annual service provided for MEAL coordinator and project coordinators.
Train and support staff in monitoring and evaluation processes as requested.
Work with the program team and MEAL Coordinator to provide periodic report to internal and external reports (monthly, quarterly, semiannual and annual).
Ensure all Project related documents and information are systematically organized and stored in a separate folder, with appropriate back up.
Closely work with the MEAL Coordinator, Program manager and Field Level Project Coordinators to build capacity of field-based staff on on-going systematic analysis and use of data for decision making.
Contribute to the development and review of relevant training materials, job aids, questionnaires, and communication materials as necessary.
Assist MEAL coordinator and program manager in preparing programme/project status reports required for management, donors and other partners.
Conduct and monitor Quality Benchmarks at least on quarterly basis.
Ensure Accountability/Information Sharing mechanism are put in place to provide timely and relevant information about the project to children and communities.
Establish multi-entry complaint/feedback response mechanism/CFRM/ and regularly collect complaints/feedback, fill in CFRM database and report upwards for management action.
Track complaints/feedback obtained from the project.
Perform any other related tasks assigned by the unit head/his or her immediate supervisor.
Monitor the sustainability of the project’s results.
Required Qualifications
Degree in the field of Social Sciences (Statistics or monitoring and evaluation, Sociology, Social Work, Social Anthropology), Community development or equivalent.
Master’s degree in the field of Statistics or monitoring and evaluation with public health background.
4 years’ relevant experience in an NGO environment preferably working on livelihood program.
Computer literacy in all the Microsoft office applications, and internet literacy are required.
Proven ability to analyze data and write reports that are of high quality.
Computer literate with working knowledge of databases and spreadsheet application.
Proficiency in data collection and analysis software (e.g., Excel, SPSS, Stata, Power BI).
Knowledge of digital MEAL platforms and tools (e.g., Kobo Toolbox, Comcare Power BI).
Strong analytical and report-writing skills.
Excellent communication and presentation skills are highly desirable.
Fluency in English, writing and speaking.
Ability to work in team, strong negotiation and analytical skills; ability to multitask and work under pressure and tight deadlines.
Willingness to travel outside of Hawassa as necessary.
Commitment to Save the Children values.
Required Skills and Competencies
Prior work experience in a non-governmental organization (NGO).
Experience in working with multicultural teams and complex projects.
Experience in developing and managing databases, or tracking tools.
Accountability: Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values. Holds the team and partners accountable to deliver on their responsibilities.
Ambition: Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development, and encourages others to do the same. Widely shares their personal vision for Save the Children, engages and motivates others. Future orientated, thinks strategically.
Collaboration: Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters. Values diversity, sees it as a source of competitive strength. Approachable, good listener, easy to talk to.
Creativity: Develops and encourages new and innovative solutions. Willing to take disciplined risks.
Integrity: Honest, encourages openness and transparency; demonstrates highest levels of integrity.