Job Summary
We are seeking a qualified and experienced Loan and Insurance Officer to oversee loan processing, credit appraisal, loan recovery, insurance-related services, and financial reporting. The successful candidate will support effective lending operations, assess creditworthiness, monitor loan repayments, and provide quality services to members. The role requires strong analytical skills, financial knowledge, integrity, and a commitment to cooperative principles and member satisfaction.
Key Duties & Responsibilities
Review loan applications, assess applicants' creditworthiness, and conduct credit appraisals in accordance with established policies and procedures.
Evaluate applicants' financial information and supporting documents to determine loan eligibility and repayment capacity.
Monitor outstanding loans, follow up on repayments, and implement appropriate loan recovery measures.
Maintain accurate loan records, repayment schedules, and member financial information.
Prepare loan portfolio reports, financial reports, and other relevant documentation for management.
Support the administration and coordination of insurance-related services for members, as applicable.
Respond to member inquiries regarding loans, repayment obligations, and insurance services.
Identify potential credit risks and recommend appropriate measures to minimize loan defaults and financial losses.
Ensure that loan and insurance activities comply with applicable policies, procedures, and regulatory requirements.
Maintain confidentiality, accuracy, and integrity when handling financial and member information.
Work collaboratively with colleagues to improve service delivery and support the organization's financial objectives.
Perform other related duties assigned by the supervisor.
Educational Qualifications
Bachelor's Degree or Master's Degree in any of the following fields or related disciplines:
Accounting, Management or Economics
Work Experience
Master's Degree holders:
A minimum of four (4) years of relevant work experience.
Bachelor's Degree holders:
A minimum of six (6) years of relevant work experience.
Experience must be in a SACCO, microfinance institution, or banking environment.
Technical Skills
Strong knowledge of credit appraisal and loan assessment procedures.
Proficiency in loan recovery and repayment monitoring.
Ability to prepare and interpret financial reports.
Computer literacy, including Microsoft Office applications and Microsoft Excel.
Familiarity with accounting or SACCO management software is an advantage.
Soft Skills & Competencies
Good communication, member service, and interpersonal skills.
High level of integrity, accountability, and attention to detail.
Strong analytical, problem-solving, and decision-making skills.
Ability to work independently and as part of a team.
Commitment to cooperative principles and quality member service.
Strong organizational and time-management abilities.
Ability to handle confidential financial information responsibly.
Good planning, follow-up, and reporting skills.
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