bout the Role
The Learning & Development Specialist is responsible for driving the organisation’s learning agenda and ensuring L&D initiatives are aligned with business priorities, capability requirements, and talent strategies.
The role will design and deliver impactful learning solutions, manage learning systems and providers, generate insights from learning data, and position L&D as a strategic business enabler.
Key Responsibilities
Learning Strategy & Needs Analysis:
Develop and implement an organisation-wide learning plan aligned with business strategy, talent priorities, and identified capability needs.
Partner with business leaders, HR, managers, and employees to identify current and future learning and capability requirements.
Learning Content Design & Development:
Design, develop, curate, and continuously improve learning content, programmes, tools, and resources.
Partner with internal Subject Matter Experts (SMEs) to translate organisational knowledge and expertise into effective learning content.
Learning Delivery & Facilitation:
Facilitate engaging learning workshops, training sessions, and other development interventions across the organisation..
LMS Administration:
Manage and continuously improve the organisation''s Learning Management System (LMS), including learning administration, records, reporting, and user engagement.
External Provider & Vendor Management:
Identify, evaluate, engage, and manage external L&D providers, facilitators, consultants, and learning partners.
Ensure external learning solutions are relevant, high quality, cost-effective, and aligned with organisational needs.
Learning Evaluation & Data Analysis:
Establish effective mechanisms for gathering learner feedback and evaluating the effectiveness and impact of learning interventions.
Analyse learning data and feedback to identify trends, insights, gaps, and opportunities for continuous improvement.
Provide regular L&D reports and insights to inform business and people decisions.
Talent Partnering & Stakeholder Management:
Contribute L&D insights and recommendations to talent reviews, succession planning, career development, and broader talent plans.
Build strong relationships with stakeholders and position L&D as a trusted strategic partner and recognised business enabler.
Culture & Continuous Improvement:
Champion a culture of continuous learning and proactively identify opportunities where L&D can improve organisational capability and performance.
Leadership & Management Development:
Support the design and delivery of leadership and management development initiatives.
Qualifications & Experience
Bachelor’s Degree in Human Resources, Learning & Development, Organisational Psychology, Education, Business, or a related discipline.
Relevant experience in Learning & Development, Talent Development, Organisational Development, or a similar role.
Experience in learning design, content development, facilitation, LMS administration, and learning evaluation.
Experience working with internal SMEs and external learning providers.
Strong stakeholder management, communication, analytical, facilitation, and project management skills.
Exposure to leadership development and talent management is an advantage.
Who We’re Looking Strong knowledge of learning design principles, instructional development, and LMS administration best practices.
Excellent stakeholder management and communication skills, with the ability to translate business and capability needs into effective learning solutions.
Strong analytical and reporting skills, with the ability to interpret learning data and translate insights into actionable recommendations.
Skilled facilitator who can confidently deliver workshops, training sessions, and development interventions across all levels of the organization.
Demonstrates sound judgment and professionalism in managing relationships with SMEs, external providers, and senior stakeholders.
Ability to work independently, manage multiple learning initiatives simultaneously, and meet deadlines in a fast-paced environment.
Competencies:
Learning Strategy & Needs Analysis: Ability to align learning plans with business strategy and identify current and future capability requirements across the organization.
Learning Design & Content Development: Proficiency in designing, developing, and curating learning content, programmes, tools, and resources that meet organizational needs.
Facilitation: Strong ability to deliver engaging workshops, training sessions, and development interventions to diverse audiences.
LMS Administration: Hands-on experience managing a Learning Management System, including learning administration, records, reporting, and user engagement.
Vendor & Partner Management: Ability to identify, evaluate, and manage external L&D providers, facilitators, and consultants to ensure quality and cost-effective learning solutions.
Data Analysis & Reporting: Ability to analyze learning data and feedback to identify trends, gaps, and opportunities, and to produce clear, actionable L&D reports.
Stakeholder Management: Ability to build strong relationships with business leaders, HR, managers, and employees, positioning L&D as a trusted strategic partner.
Communication: Strong verbal and written communication skills, with the ability to convey learning strategies and insights clearly to stakeholders at all levels.
Teamwork: Ability to work collaboratively with internal teams, SMEs, and external partners to deliver learning outcomes that support organizational goals.
Integrity: High level of professionalism and sound judgment in managing confidential learning data and stakeholder relationships.