Job Summary
To design, coordinate and implement learning and development initiatives that enhance employee competencies, improve performance and support organizational growth.
Key Responsibilities
Identify training needs through assessments and performance reviews.
Develop annual learning and development plans.
Coordirate onboarding and induction programs for new employees.
Organize internal and external training programs.
Facilitate training sessions where applicable.
Monitor training attendance and effectiveness.
Evaluate training outcomes and return on investment (ROI).
Maintain employee training records and learning databases.
Support succession planning and talent development initiatives.
Partner with business leaders to address capability capability gaps.
Key Performance Indicators (KPIs)
Training completion rate.
Employee competency improvement scores.
Post-training assessment results.
Training ROI.
Employee engagement on leaming programs.
Percentage achievement of annual training plan.
Qualifications & Experience
Bachelor''s Degree in Human Resources, Business Administration, Psychology or related field.
Professional certification in HR such as CIPM, SHRM or HRCI is an advantage.
Minimum of 3-5 years experience in Learning & Development Development or Human Resources.
Experience in the financial services industry is an added advantage.
Competencies
Training Needs Analysis. Learning Program Design.
Facilitation and Presentation Skills.
Performance Management.
Talent Development.
Data Analysis and Reporting
Stakeholder Management.