Job Summary
The Junior Sales Representative at Dodai is responsible for promoting and selling Dodai products, building strong customer relationships, generating sales leads, and closing sales. The role involves providing accurate product information, maintaining customer satisfaction, achieving sales targets, and representing the company's brand positively. The successful candidate will also collaborate with other departments to support the achievement of the company's mission.
Key Responsibilities and Duties
- Customer Interaction and Sales Execution
Greet customers warmly in the showroom, providing a professional and friendly introduction to the Dodai brand.
Deliver accurate and comprehensive product information, including features, pricing, and after-sales services, to facilitate informed purchasing decisions.
Participate directly in sales activities to close deals and take a proactive approach to meeting and exceeding individual and team sales targets.
- Reporting and Accountability
Maintain accurate records of sales activities, customer interactions, and feedback using the internal digital platform.
Submit daily reports on sales results and lead generation.
Monitor and report personal sales performance regularly, demonstrating accountability and focus on achieving sales objectives.
- Customer Satisfaction and Hospitality
Foster a welcoming and positive showroom environment to enhance customer satisfaction and provide a superior buying experience.
Address customer inquiries promptly and effectively, ensuring the customer experience aligns with Dodai’s standards for excellence.
Support existing and new customers in obtaining their number plates, if needed.
- Lead Generation and Outreach
Proactively generate sales leads through market visits and community engagement.
Identify potential customers and encourage them to visit the showroom to explore Dodai products.
- Brand Promotion and Awareness
Contribute to positive brand recognition and public perception of Dodai by demonstrating the brand’s values in customer interactions and community engagements.
- Managerial Direction
Respond to and incorporate feedback and directives from management to continuously improve sales strategies and customer engagement practices.
Perform other tasks as directed by the supervisor.
Educational Qualifications
Bachelor’s degree in Business Administration, Marketing, Communication, or a related field.
Work Experience
Minimum of 1–3 years of experience in customer success or sales, preferably with a proven track record of success.
Required Skills and Competencies
Strong understanding of direct sales methodologies, strategic planning, and sales best practices.
Demonstrated ability to achieve and exceed sales targets.
Strong analytical, communication, and interpersonal skills.
Ability to build and maintain positive customer relationships.
Passion for delivering exceptional customer service and supporting customer success.
Ability to accept feedback, adapt to management direction, and work collaboratively with other departments.
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