Job Summary
The Junior IT Support Officer will support first-line technical assistance for end users across the Group, application development and maintenance, Microsoft Dynamics NAV support, system administration, IT system and service maintenance, and the development, testing, modification, and implementation of internal applications. The role will also involve maintaining internal applications and integrations and troubleshooting and resolving technical issues.
Educational Qualification
Bachelor’s degree in
Information Technology, Computer Science, Computer Engineering, Software Engineering
, or a related field.
Experience
No prior work experience is required.
Fresh graduates with strong practical and technical skills are encouraged to apply.
Required Technical Knowledge
Candidates should have basic knowledge of:
Windows operating systems.
Microsoft Office applications.
Computer hardware.
Networking.
SQL and databases.
Programming.
IT troubleshooting.
System administration.
Additional Advantage
Exposure to
Microsoft Dynamics NAV/ERP
is an advantage.
Required Skills and Competencies
Strong troubleshooting and problem-solving skills.
Good communication and interpersonal skills.
Ability to work effectively as part of a team.
Willingness to learn and develop technical skills.
Ability to support users and resolve day-to-day IT issues.
Interest in developing knowledge across different areas of IT.