Job Description
Key Responsibilities
Handling account openings, maintaining customer registers, and managing document custody.
Processing counter transactions, cheque deposits, and returned cheques.
Assisting Senior CSOs with back-office operations, daily reconciliations (ATM/POS/Merchant/Branch books), and clearing suspense accounts.
Promoting bank products, services, and alternative digital channels.
Supporting deposit mobilization, recruiting new clients, and building relationships with merchants and agents.
Responding to customer inquiries while adhering to service quality standards and balance confidentiality.
Job Requirements
BA in Accounting, Banking & Insurance, Banking & Finance, Management, Business Administration, Sales, Marketing, Economics or related fields with minimum cumulative GPA requirement for male 3.00 and 2.75 for female applicants.
No prior experience is required.
Age = 30
Exit Exam is required. (Mandatory)
Apply Here:- Junior Customer Service Officer
N.B.
Terms of Employment: Permanent.
Only highly qualified & short-listed candidates will be contacted.
Any physical application request will not be accepted
The Bank has the right to cancel the post advertised