Job Summary
We are seeking a motivated and detail-oriented Junior Claims Officer to join our team. The successful candidate will support the processing, verification, assessment, and settlement of claims in accordance with organizational policies and procedures. This entry-level position is suitable for a recent graduate with a background in Statistics who is interested in developing a career in claims management, data analysis, and administrative support. The role requires strong analytical skills, accuracy, computer literacy, and a willingness to learn.
Key Duties and Responsibilities
Receive, register, and organize claims documents submitted by clients or relevant departments.
Review claims applications and supporting documents for completeness and accuracy.
Assist in verifying claim details against established policies, procedures, and eligibility requirements.
Collect, organize, and analyze claims-related data to support assessment and decision-making.
Identify missing information, inconsistencies, and discrepancies in claims documentation and report them to the appropriate supervisor.
Maintain accurate and up-to-date claims records, databases, and filing systems.
Assist in preparing claims reports, summaries, and statistical analyses as required.
Communicate with clients and relevant departments to request additional information and provide updates on claims processing.
Follow up on pending claims to support timely processing and resolution.
Ensure the confidentiality and security of claims information and related documents.
Comply with organizational policies, applicable regulations, and established claims-handling procedures.
Perform other related duties assigned by the supervisor.
Education and Certifications
Bachelor of Arts (BA) or Bachelor of Science (BSc) degree in Statistics.
Work Experience
No prior work experience is required.
Fresh graduates are encouraged to apply.
Required Skills and Competencies
Computer literacy and the ability to use common office applications, including Microsoft Word and Excel.
Basic statistical and analytical skills.
Strong attention to detail and accuracy when reviewing documents and handling data.
Good organizational, record-keeping, and time-management skills.
Ability to identify discrepancies and solve problems logically.
Good written and verbal communication skills.
Ability to work independently and collaboratively within a team.
Willingness to learn claims processing procedures and organizational systems.
Integrity, professionalism, and commitment to maintaining confidentiality.
Additional Competencies
Ability to manage multiple tasks and meet deadlines.
Responsible and proactive approach to assigned duties.
Strong willingness to develop professional knowledge and skills.
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