Responsibilities
Develop, maintain, and improve the Company’s websites, web applications, and digital platforms, ensuring good performance, responsiveness, usability, and security.
Translate business requirements into practical software solutions, features, workflows, and development tasks.
Support software development activities, including coding, testing, troubleshooting, deployment and system improvements.
Manage and support cloud and hosting environments, including AWS, domains, DNS, hosting, backups and system monitoring.
Provide technical support for hardware, software, networks, applications, email systems and other IT-related issues.
Maintain the Company’s IT infrastructure, including internet connectivity, LAN/WAN, wireless networks, routers, firewalls and access controls.
Manage user accounts, system access, software applications, licences and technology subscriptions.
Maintain IT assets, including computers, network equipment and peripherals, covering configuration, repairs, upgrades and replacement.
Coordinate with IT vendors and service providers on technical requirements, quotations, procurement and service delivery.
Support the deployment, integration and maintenance of business applications and identify opportunities to automate repetitive processes and improve efficiency.
Manage software releases and deployments across testing and production environments, ensuring appropriate testing, documentation and backup procedures.
Monitor the performance, availability and security of Company systems and digital platforms and implement corrective actions where required.
Maintain backup, recovery and basic business-continuity arrangements for critical systems and information.
Provide technical support and guidance to employees on the effective use of Company systems, software and technology tools.
Maintain IT procedures, technical documentation and records, and prepare periodic reports on IT activities, incidents, assets and system performance.
Support the application of Company branding standards across websites and other digital materials.
Keep up to date with developments in web development, cloud computing, cybersecurity, networking, automation and emerging technologies.
General Requirements
Bachelor’s degree or HND in Computer Science, Information Technology, Software Engineering or a related discipline.
Technical Stack: Laravel, VueJS, Next.js, MySQL, AWS, Alpine.js, jQuery, Ajax, JavaScript, Blade, Inertia.js, and Python.
Minimum of 3 years of relevant experience in web development and IT support.
Strong practical experience in website and web application development.
Good understanding of cloud platforms, hosting, networking, system administration and basic cybersecurity practices.
Experience with software deployment, troubleshooting, system integration and process automation.
Knowledge of databases, APIs and third-party system integrations is an advantage.
Good problem-solving, communication and interpersonal skills.
Proficiency in Microsoft Office applications.
Ability to work independently, manage multiple tasks and provide timely technical support.
Strong attention to detail and ability to work effectively in a fast-paced operational environment.