About the Organization
DRC is a humanitarian organization that provides assistance to displaced people and refugees. It is committed to achieving gender parity and equal opportunities.
Job Summary
Under the supervision of the Program Development and Quality Manager (PDQM), the Protection Information Management (PIM) Officer will support the overall quality of protection-related data management across DRC Ethiopia’s projects. The role involves supporting the execution of day-to-day activities related to information management through the collection, analysis, and sharing of information in a sensitive and appropriate way in accordance with professional standards for protection work.
Key Responsibilities
Support in developing and maintaining DRC Ethiopia’s protection database and MEAL information management systems.
Support in the rollout of standardized protection databases and information management systems across DRC Ethiopia’s protection activities, including for case management and protection monitoring.
Support the maintenance of databases of confidential information and ensure there is provision for data security, including strict data handling and confidentiality protocols, weekly backup and recovery control.
Develop and maintain an inventory of relevant documents on the humanitarian situation of Ethiopia, including mission reports, assessments, and evaluations.
Process data, compile and disseminate information for use in various protection-related materials, including but not limited to reports, briefings, and analyses.
Ensure timely and high-quality protection reporting for both internal and external audiences.
Provide support to the Protection Specialist (Monitoring and Analysis) in the maintenance and development of various KOBO forms, ActivityInfo, and support field teams in collecting relevant data.
Develop various data collection tools both for protection and MEAL teams using digital platforms such as Kobo toolbox and ActivityInfo and support field teams in collecting relevant data using digital platforms.
Lead the adoption and use of data analytics and visualization including Advanced Excel, Power BI, and Tableau.
Ensure compliance with data protection and security procedures and policies as per DRC policies, including strict data handling and confidentiality protocols, weekly backup and recovery control.
Conduct field visits to monitor PIM activities and provide capacity-building in line with core PIM competencies.
Provide remote support to strengthen data collection, analysis, and reporting in hard-to-reach locations with communication challenges.
Enhance DRC staff’s knowledge and capacity to use relevant databases and in topics including data quality and basic data analysis.
Support with general information management priorities of the DRC Ethiopia office as requested by the Protection Coordinator, MEAL Team, PDQM, and Head of Program.
Required Qualifications
At least 3 years of experience with an NGO or UN agency, at least 2 years of which should be in an operational setting.
Experience in developing, managing information, and using databases in humanitarian settings.
Experience compiling information for external dissemination.
Good experience in research and data/information management, information security, as well as quality assurance techniques.
Strong understanding of humanitarian, displacement, and protection issues.
Strong knowledge of Excel and MS Access or other databases, SharePoint online, and other modern tools.
Strong knowledge of data collection, analysis, and visualization tools and techniques, such as ActivityInfo, Kobo, Power-BI, PivotTables/charts, Google Forms, among others.
Previous experience working with protection-related databases and information systems including creating and maintaining ActivityInfo, CPIMS+, GBVIMS+, etc. desired.
Relevant bachelor’s degree or qualification in information systems, communications, social sciences, or related field.
Excellent proficiency in written and spoken English and other local language(s).
Required Skills and Competencies
Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse, and harassment.