About the Job
About the Role
We are a hotel based in Addis Ababa, looking for an HR Manager. This role is fully responsible for HR management, including recruitment, training, compensation & performance, employee relations, and compliance. We are looking for a professional who is
detail-oriented, approachable, empathetic, and possesses excellent communication skills
to build a high-quality hospitality team.
Key Responsibilities
Recruitment & Staffing:
Develop recruitment plans based on the needs of various departments (Front Office, Housekeeping, F&B, Back Office, etc.), expand local recruitment channels, and complete interviews and staffing.
Training & Development:
Organize new employee orientation and assist departments in conducting service skills training to enhance overall service quality.
Compensation & Performance:
Assist in developing a competitive compensation and benefits system, process monthly payroll, and follow up on performance appraisals.
Employee Relations:
Handle daily employee inquiries, complaints, and labor disputes; organize employee activities to create a harmonious working atmosphere.
Strong employee care capability is required.
Attendance & Compliance:
Manage employee attendance, leave, and labor contracts, ensuring HR operations comply with Ethiopian labor laws.
Policies & Records:
Establish hotel HR policies and properly manage employee personnel files and social security affairs.
About You
Requirements
Education
Bachelor's degree or above in Human Resources, Business Administration, Psychology, or a related field.
Experience
3+ years of HR experience, with at least 1 year of HR management experience in a hotel or service industry; familiar with Ethiopian local labor laws.
Language Skills:
Good English proficiency
(able to communicate with expat management and guests as a working language); fluent in Amharic (Afaan Oromoo is a plus).
Soft Skills (Core Requirement):
Strong
approachability, patience, empathy, and communication skills
; meticulous, rigorous, with excellent service awareness and teamwork spirit.
(Note: This role requires strong communication and employee care capabilities in a hospitality environment.)
Technical Skills:
Proficient in MS Office and HR management systems.
What We Offer
Competitive salary and comprehensive benefits.
Professional hotel management environment and career growth opportunities.
A positive and supportive team atmosphere.
Requirement Skill
Human Resource Management, Management, Business Administration,