We are looking for a pleasant and friendly Receptionist to join our team! You will be responsible for the first impression we make over the phone and when guests arrive. The ideal candidate will have a warm, friendly personality and also be perceptive and disciplined.
Job Responsibilities
Responsible for welcoming clients, answering telephones, and responding to enquiries.
Responsible for taking bookings and scheduling appointments appropriately.
Check-in Spa clients as they come in for their appointments.
Responsible for cashiering, giving tours of the spa facility, promote services and product sales.
Handle cancellation and effective management of time.
Maintain a positive and friendly attitude and appear professional and well-groomed.
Ensure daily maintenance of the spa lobby/reception area.
Attend to some clerical duties that may be assigned.
Job Requirements
Proven experience in customer service roles or relevant positions.
Strong communication and people skills.
Ability to work under pressure with little or no supervision.
Knowledge of and familiarity with Spa etiquette.
Good knowledge of MS Word and Excel.
Good organizational and multi-tasking abilities.
A university degree.
Work Days- 6 days a week