About the Job
Ext/Vaca/080/2026
The Customer Service Officer I
Is responsible for making/checking front office customer service support at the branch.
will handle/check account maintenance, payment, and collection transactions, and respond to customer inquiries,
handle cash and non-cash transactions, and all customer requests at the branch.
About You
Education
Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration, or related fields of study.
Experience Requirement
1 (One) relevant experience in a Bank.
Competencies Required
Understands the basic mechanisms of general financial products and services.
Good knowledge of the Bank’s accounting and procedures.
Ability to respond to basic client enquiries and instructions, and the capability of advising and resolving most issues and requests.
Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system
Requirement Skill
Accounting
Accounting Principles (GAAP), IFRS and ERP