You will be at the heart of our customer experience, supporting customers across Email, Live Chat, Telegram, and Phone Calls (Inbound & Outbound) channels.
You Might Be a Great Fit If
You have a Bachelor’s Degree in a relevant field.
You have at least 2 years’ Customer Service experience in the betting industry or a similar role.
You communicate clearly, professionally, and confidently.
You know how to listen, understand, and solve problems.
You can multitask and stay organized in a fast-paced environment.
You are comfortable working with Zendesk and Google Workspace, especially spreadsheets.
You can work independently while still being a strong team player.
You are flexible and available to work shifts, including weekends and public holidays.
If you are ready to make every customer interaction count, we’d love to hear from you.