About the Job
COUNTRY MANAGER – ETHIOPIA
FIT Freight in Time Services One Member Private Limited Company
Location:
Addis Ababa, Ethiopia; travel as required |
Positions:
One
Reports to:
FIT Group Managing Director / designated Regional Management
About the role
FIT is seeking a Country Manager to lead and grow its Ethiopia commercial freight and logistics business. This is a hands-on leadership role combining business development, financial accountability and operational delivery. You will build customer relationships, lead the commercial and operational teams, and establish the systems needed for the new company, working closely with the General Manager, Finance, Administration & People Manager and the wider Freight in Time network.
Key responsibilities
Grow profitable business.
Develop the sales pipeline, win new customers, manage key accounts and strengthen retention. Lead quotations, tenders and negotiations with sound costing and achievable service commitments.
Manage financial performance.
Take profit and loss accountability; prepare plans, budgets and forecasts; manage pricing, margins and costs; and work with Finance on timely billing, collections and customer credit exposure.
Lead service delivery.
Oversee approved air and ocean freight forwarding, road and inland transport coordination, customs clearance, warehousing, bonded storage and distribution. Resolve shipment issues and reduce avoidable delays, demurrage and cargo incidents.
Establish reliable operating systems.
Put in place procedures, shipment tracking, accurate job records, costing, billing handovers and management reporting. Align staffing, equipment and service-provider capacity with approved budgets and business volumes.
Develop the team and partner network.
Set performance expectations, coach staff and address skills gaps. Manage carriers, transporters, agents and other providers, and collaborate with FIT offices on regional business and shipment coordination.
Maintain quality and compliance.
Keep operations within authorized arrangements, implement safety and service standards, and resolve complaints and operational risks. Coordinate licensing and statutory matters with the General Manager.
About You
Education, experience and competencies
Education.
Bachelor’s degree in Logistics, Supply Chain Management, Transport Management, International Business, Business Administration or a closely related field. A relevant master’s degree or MBA is an added advantage, not a requirement.
Relevant experience.
Minimum 15 years of progressively responsible experience in freight forwarding or commercial logistics, including at least 5 years in senior management leading commercial and/or operational teams. Demonstrated responsibility for business growth, budgets and profit and loss performance is required.
Ethiopia market experience.
Hands-on experience in Ethiopia’s freight, customs, import/export and transit operating environment, with practical knowledge of air and ocean freight and inland transport coordination.
Commercial track record.
Demonstrated success in winning and retaining profitable business, managing key accounts, preparing quotations and tenders, and negotiating customer and supplier terms.
Leadership and core skills.
Strong financial analysis, negotiation, problem-solving and reporting skills. Proven ability to coach teams, establish operating procedures, manage service partners and improve service delivery in a growing business.
Requirement Skill
Logistics, Supply Chain Management, Transport Management, International Business