Our client is a world-class diagnostic center based in Awka, Anambra and is committed to serve the 22M+ population of the Southeast geopolitical zone with the mission to eliminate medical tourism for diagnosis by providing Lagos-standard imaging and lab services at home. They have commissioned us to identify suitably qualified, dynamic, result-driven and motivated individuals to fill the position of Commercial Manager.
Job Summary
The candidate will lead the commercial operations of this world-class Diagnostic Centre He/She drives the revenue growth, business development, customer acquisition, strategic partnerships and market expansion while ensuring excellent client experience and sustainable business performance.
Major Responsibilities
Business Development & Revenue
Growth – Develop and implement strategies to grow revenue, increase market share and achieve commercial targets.
Marketing & Customer Acquisition
– Lead marketing initiatives, identify new market opportunities and develop effective customer acquisition and retention strategies.
Corporate Partnerships
– Build and maintain strategic relationships with hospitals, HMOs, corporate organisations, medical practitioners and other relevant stakeholders.
Sales & Commercial Performance Management
– Develop sales plans, monitor KPIs, analyse commercial performance and implement corrective actions to achieve targets.
Market Intelligence & Brand Development
– Monitor market trends, competitor activities and customer needs while strengthening the Centre’s brand positioning and visibility.
Qualification
Master’s Degree in Business Administration, Marketing, Management, Economics, Healthcare Management or a related discipline.
Other relevant professional qualification or postgraduate degree will be an added advantage.
Required Skills
Strong business development and sales capabilities.
Excellent communication, negotiation and relationship-management skills.
Strong commercial acumen and strategic thinking.
Excellent customer service and stakeholder-management skills.
Results-oriented, innovative and proactive approach to work.
Good analytical, presentation and digital marketing skills.
Ability to work independently and lead a high-performing team.
Strong ICT Skills.
Level of Experience
Minimum of 10 years’ relevant post-qualification experience, preferably in healthcare, diagnostics, pharmaceuticals, medical services, insurance/HMO, hospitality, FMCG or another highly customer-focused commercial environment.
Experience in driving business growth, corporate partnerships and revenue generation will be particularly valuable.