We are looking for a reliable, organised, and proactive Chinese Translator & Management Assistant to support our management team, facilitate communication, coordinate daily activities, and follow through on assigned tasks.
This is not a translation-only position. The successful candidate must communicate accurately, take ownership of follow-ups, and ensure assigned matters are properly tracked through to completion.
Key Responsibilities
Chinese–English Translation and Interpretation
Provide accurate two-way interpretation during meetings, customer visits, business discussions, and project site activities. Translate emails, documents, work instructions, and business correspondence without omitting information or changing the intended meaning.
Task Tracking and Follow-Up
Maintain an up-to-date action tracker covering assigned tasks, responsible persons, deadlines, progress, and next steps.
Proactively follow up with relevant staff, identify delays, and escalate obstacles or matters requiring management decisions.
Verify completion through appropriate records or supporting evidence rather than simply forwarding messages or sending reminders.
Internal and External Coordination
Support communication between management, local staff, customers, suppliers, and business partners. Clarify instructions, confirm understanding, and ensure relevant information reaches the right people promptly.
Meeting Support and Progress Reporting
Arrange meetings, prepare relevant materials, and take clear meeting minutes. Turn agreed decisions into specific action items and provide regular updates on completed tasks, outstanding matters, overdue actions, and decisions needed from management.
Business and Administrative Support
Assist with schedules, customer appointments, document preparation, and filing. Follow up on quotations, orders, deliveries, installation arrangements, and after-sales matters in line with company procedures. Maintain confidentiality and avoid making commitments outside authorised responsibilities.
Requirements
Mandarin Chinese: HSK Level 5 or above; HSK Level 6 preferred. Able to understand work instructions, interpret business conversations, prepare meeting notes, and write progress updates in Chinese.
Strong spoken and written English, with the ability to translate accurately between Chinese and English.
Excellent follow-up and organisational skills. Able to manage multiple tasks, prioritise deadlines, report problems promptly, and work without repeated reminders.
Proficiency in Microsoft Word, Excel, email, and digital collaboration tools, together with strong attention to detail, professionalism, discretion, and a responsible approach to work.
Willingness to attend customer visits and project sites as required. Experience in translation, management support, business administration, or project coordination is an advantage. Familiarity with solar, energy storage, electrical equipment, or engineering projects is preferred.