The B2B Sales Executive has pivotal role to discover and pursue new sales prospects, negotiating deals and fostering customer satisfaction. Ultimately, he or she will help us meet and surpass business expectations and contribute the growth of the B2B growth. Below are the key responsibilities, skills, experience and behaviors typically associated with the position.
Responsibilities Are
Sales Strategy Development
Develop and implement strategic sales plans that align with the company''s objectives and revenue targets.
Identify new market opportunities and potential customers to expand the customer base.
Collaborate with marketing and other departments to develop integrated sales strategies and campaigns that trigger development
Client Relationship Management
Build and maintain strong, long-lasting relationships with key clients and stakeholders.
Understand client needs and objectives and propose solutions that meet their requirements where possible.
Ability to attend business meetings or gathering and lookout for prospects
Sales Process Management
Manage the entire sales process from lead generation to closing deals.
Oversee contract negotiations, pricing strategies, and proposal development.
Keep a record of all documentation that pertains the sale contracts for B2B
Market Research and Analysis
Conduct market research to identify trends, competitive landscape, and potential opportunities.
Analyze sales data and metrics to evaluate performance and make data-driven decisions.
Identify offers from the competition and implement strategies to over come them
Customer Service and Support:
Ensure high levels of customer satisfaction through timely resolution of issues and proactive communication.
Act as a primary point of contact for key clients, addressing their inquiries and concerns effectively.
Collaborate with finance to ensure timely invoicing
Ensure timely installation for new and existing customers
Training, Work Experience And Skills Required
University degree (Business Administration, management, commerce, marketing), or IT related courses
1st relevant experience in B2B sales, ideally within the telecommunications/media industry
Mastery of negotiation and sales techniques
Good knowledge of the sector of activity and the technical environment of a Telecom operator
Languages : English, Hausa / Yoruba / Igbo, a good French is a plus
Expected behaviors
Customer-oriented and creative
Taste of action and terrain
Reporting Skills (Conversant with MS packs Excel, PPT and Others)
Ability to work in a team.
Flexible to learn new skills
Sense of communication (oral and written) and very good interpersonal skills
Listening, sense of contact and customer satisfaction
Autonomy, initiative, sense of organization and priorities
Rigor, sense for analysis, synthesis and manipulation of tools