Summary
We are looking to hire a Business Support Executive who will provide operational and commercial support to the Operations departmentby ensuring efficient order processing, regulatory compliance, and shipment logistics coordination.
The role is critical to enhancing operational efficiency and supporting the achievement of the company’s strategic goals and objectives.
Job Description
Process approved customer orders with suppliers, ensuring accuracy of specifications and timely shipment within agreed timelines.
Manage Letters of Credit transactions, including documentation and compliance requirements.
Handle import documentation, clearing permits, and statutory regulatory requirements for shipment and clearance of goods.
Liaise with regulatory bodies and relevant authorities to facilitate seamless import processes.
Receive consignments and verify them against packing lists and shipping documents.
Monitor shipment progress and proactively resolve or escalate issues as necessary.
Escalate unresolved operational issues to the Line Manager in a timely manner.
Prepare and submit required reports within stipulated deadlines.
Perform any other duties as assigned by the Line Manager in alignment with the Company’s strategic objectives.
Academic Qualifications
Bachelor’s Degree or HND (Minimum of Second Class Upper or Upper Credit) in Natural or Applied Sciences.
Working Experience
Minimum of two (2) years relevant work experience in:
Regulatory bodies e.g NAFDAC
A laboratory environment (Analyst or Laboratory Technologist), or
Sales/technical support for science and laboratory equipment.
Skills
Proficiency in Microsoft Office Suite and general computer applications
Regulatory Relationship (NAFDAC)
Strong report writing and documentation skills
Excellent written and verbal communication skills
Strong attention to detail and accuracy
Good understanding of importation processes and regulatory compliance
Ability to multitask and manage time effectively
Proactive, adaptable, and solution-oriented mindset
Willingness and ability to learn and apply new concepts quickly.